Source: Canada Border Services Agency

The CBSA and U.S. Customs and Border Protection (CBP) are delivering on their commitment
to reopen all NEXUS enrolment centres in Canadian airports by Spring 2023. This will both
expand the program’s capacity and help the thousands of travellers who request NEXUS
memberships each month get their cards faster.

Travellers can book interviews at the following airports, with interview start
dates listed below:

  • March 27: Halifax Stanfield International Airport (YHZ) and Winnipeg James Armstrong Richardson International Airport (YWG)
  • April 3: Vancouver International Airport (YVR)
  • April 12: Calgary International Airport (YYC) and Edmonton International Airport (YEG)
  • April 17: Montreal-Trudeau International Airport (YUL)
  • April 24: Toronto Pearson International Airport (YYZ) and Ottawa Macdonald-Cartier International Airport (YOW)

This new enrolment option for air travellers has two steps. Canadian airport enrolment centres
will be staffed with CBSA officers who will complete the Canadian portion of the NEXUS
interview, and the U.S. interviews are completed by CBP at Canadian airport preclearance
locations when applicants depart Canada to fly to the U.S. Conditionally-approved NEXUS
applicants and renewing members who require an interview will be able to book the Canadian
portion of their interview at one of these airports through the Trusted Traveller Programs
scheduler as interview times become available.

Applicants can now choose from among three options for their NEXUS interviews:

1. A joint U.S. – Canada interview at a land enrolment centre (14 locations) in the U.S.

2. A split interview at a Canadian land enrolment centre (2 locations) followed by an
interview at a U.S. land enrolment centre (Canadian interview is conducted at the
Canadian enrolment centre and the U.S. interview completed at the corresponding U.S.
enrolment centre located just across the border at the port of entry).

3. A two-step interview at a Canadian airport enrolment centre (8 locations), followed by
an interview at a U.S. preclearance location in a Canadian airport.

Existing members who renew their membership prior to the expiry date will have their benefits
extended for up to five years to allow for the scheduling and completion of interviews, as
required (if they have not been auto-renewed).

These efforts are working. Since October 1, 2022, CBSA and CBP have completed over
300,000 NEXUS enrolments and reduced the net inventory of applicants by approximately
130,000 from its peak in summer 2022.

Quotes

“NEXUS is a win-win for Canada and the United States. That’s why we’re finding new, flexible
solutions to cut wait times and enlarge the program. The reopening of NEXUS airport enrolment
centres in Canada is making a major difference – reducing the backlog, expanding capacity and
helping more people get NEXUS cards. We’ll keep supporting NEXUS so it can keep generating
billions in economic activity on both sides of the border.”

The Honourable Marco Mendicino, Minister of Public Safety

“CBP and CBSA rely on our close collaboration and strong relationship to support the NEXUS
program and its mission to help facilitate travel of trusted and low-risk travelers. We are proud of
the NEXUS program and the historic cooperation we have achieved in facilitating the travel of
trusted and low-risk travelers, and remain committed to keeping NEXUS a viable option for the
traveling public.”

Matthew Davies, Executive Director, U.S. Customs and Border Protection Admissibility and
Passenger Programs