US Air Travel Consumer Report: January 2024 Numbers
Source: US DOT The U.S. Department of Transportation (DOT) today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of January 2024 for on-time performance, mishandled baggage, and mishandled wheelchairs and scooters. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. DOT expects that airlines will operate flights as scheduled and that when they do not, airlines will provide consumers the services consumers have been promised when a flight is canceled or delayed because of an airline issue. After a two-year DOT push to improve the passenger experience, the 10 largest airlines now guarantee meals and free rebooking on the same airline and nine guarantee hotel [...]