Source: Delta Air Lines

  • Delta’s best-in-class service and leading approach to health and safety has recently earned recognition by a number of key trade publications.

Delta continues to earn accolades from customers for its outstanding customer service in the U.S. and around the world. The airline was recently awarded several 2021 Best in Business Travel Awards by Business Traveler USA, including:

  • Airline with Best Overall Customer Service
  • Best North American Airline for Premium Economy Service
  • Best Business Class to South/Latin America
  • Best Economy Class Service in the World
  • Best Frequent Flyer Program

Readers of the magazine vote annually on the awards, which are widely recognized as a benchmark for excellence.

Delta was named the best North American airline as part of Business Traveller’s Asia-Pacific Awards. Voted for by readers of Business Traveller magazine, the awards have evolved this year to reflect the change in travel climate. Readers were asked to consider their travel experiences both before and during the pandemic, taking into account criteria including COVID-19 safety measures, loyalty programs, efficiency of re-bookings and cancellations, and effective communications.

This is the fourth time Delta has been recognized by Business Traveller readers in recent years. Delta also took the top APAC honors in 2020, 2017 and 2016.

Other recent honors include:

The Stella Awards

Gold for Best Airline

2021 Prevue Visionary Award

The Stella Awards recognize airlines and other companies in the travel industry that consistently deliver quality service and innovation to meetings and events professionals. This year, Delta won the gold for best airline and the 2021 Prevue Visionary Award, given each year to forward-thinking airlines and other businesses.

Honors are awarded in 17 categories celebrating overall excellence, superb food & beverage, professionalism of staff, sustainability initiatives, and other critical aspects of the meetings and event experience.

Travel Weekly Magellan Awards

Best Overall U.S. Carrier

Delta was named Travel Weekly’s best overall U.S. carrier at their annual Magellan Awards, which honors the best in travel and salutes the outstanding travel professionals behind it all. Delta was recognized our achievements in customer health and safety, flexibility and innovation.

Travelage West Wave Awards

Best Pandemic Response

Best Airline Vacation (Delta Vacations)

Best Tour Operator, Caribbean (Delta Vacations)

These awards are presented to industry suppliers who led the way in product and service during the past year. The winners, one for each of 79 categories, represent the best of the travel industry in the airline, hospitality, and many other sectors.