Source: Delta Air Lines

  • The new, one-of-a-kind Travel Confidently MSP Education Center officially opened its doors on May 23. The facility will enhance the Navigating MSP program by providing flyers with sensory, physical or cognitive disabilities, those with fear of flying, and service dogs a place to experience and become familiar with an aircraft cabin in a serene setting

Customers participating in the Navigating MSP program at Minneapolis−Saint Paul International Airport can now take part in a unique, try-before-you-fly mock cabin experience, aimed to support travel equity through a new, innovative pre-flight experience and training facility.

The new Travel Confidently MSP Education Center officially opened its doors on May 23, thanks to the donations, contributions and hard work of Delta Air Lines, The Metropolitan Airports Commission (MAC) and the Airport Foundation MSP.

This one-of-a-kind facility, located near gate C16 in Terminal 1 at MSP, will enhance the Navigating MSP program by providing flyers with sensory, physical or cognitive disabilities, those with fear of flying, and service dogs a place to experience and become familiar with an aircraft cabin in a serene setting. It will also allow airport public safety professionals and airline support crews to further train in a realistic setting.

“We’re grateful for our ongoing partnership with the MAC and Airport Foundation MSP, who have furthered Delta’s efforts to create a world that is more inclusive and accessible for all,” said Mary Loeffelholz, Delta’s Vice President of Operations at MSP. “Giving back to our community is deeply rooted in Delta’s beliefs and values, and through the work of our people, we are very much looking forward to the ways that this facility will impact the MSP community.”

The new space includes a permanently installed 33-foot-long mock aircraft cabin and 42 aircraft seats, donated by Delta, thanks to the innovative thinking of Delta First Officer Richard Kargel.