Source: Southwest Airlines

  • Southwest brings an even better experience to Customers with innovative self-service tools and processes enabling efficient and a more seamless group booking and management experience

Southwest Airlines Co. has unveiled Southwest Groups, a redefined booking and travel management tool for travel decision makers specializing in group travel. Southwest Groups aims to simplify complex and time-consuming processes by empowering the travel arranger with self-service tools to shop, book, place deposits, manage reservations including name changes, and download robust reporting dashboards.

“Southwest Groups brings a new level of digital Hospitality and efficiencies to the industry in ways that have never been available to Southwest Customers,” said Aileen Furlong, Vice President of Sales at Southwest Airlines®. “Enhanced workflows empower travel managers to easily book and manage group travel, quickly access duty of care reporting, and minimize time spent focusing on administrative tasks, enabling them to spend more time supporting their travelers as they travel to and from meetings and special events.”

Created in partnership with Infiniti Software Solutions and Slalom, Southwest Groups complements Southwest’s suite of B2B tools and services, including Southwest Meetings, which gives meeting planners the ability to manage meeting travel agreements with the airline. Both products are available within Southwest Business Assist®, the airline’s self-service portal for businesses, which houses everything a travel manager needs to manage their travel program with Southwest.

Visit Southwest.com/aboutbusiness to learn more, including how Southwest Business can be your organization’s trusted business travel advisor.