We are honored to share that AERIS, operator of San Jose’s (Costa Rica) Juan Santamaría International Airport (SJO), has been officially accredited at the highest level (Level 5) in Customer Experience by Airports Council International (ACI). 🏅
This recognition places SJO among an elite group of airports worldwide that consistently deliver excellence to passengers, reaffirming our unwavering commitment at AERIS to service, innovation, and continuous improvement.
This achievement is the result of the dedication and passion of the AERIS team, the collaboration with our stakeholders, and the trust of every traveler who chooses Costa Rica as their gateway.
AERIS believes that an airport is much more than infrastructure. It is a place where journeys begin and memories are made. Today, we celebrate this milestone and renew our commitment to making every passenger experience unforgettable.
The airport wishes to thank ACI World and the AERIS team for this recognition, and to all its partners and collaborators for walking this path with them.