Fuente: ACI-LAC
Plaza Premium Group, an industry pioneer and leader in providing airport hospitality services and facilities, has joined the ACI-LAC World Business Partner network.
Plaza Premium Group (PPG) was founded in 1998 and is headquartered in Hong Kong. The Group introduced the first pay-per-use airport lounge concept in Hong Kong and Kuala Lumpur airports. Since then, the PPG expanded to include other airport hospitality segments: airport terminal hotels Aerotel; airport meets & greet services ALLWAYS, and a range of airport dining concepts. Currently, PPG is in more than 250 locations in over 70 international airports around the world.
The Group had also developed a mobile app called Smart Traveller which is a global airport membership programme for air travelers that offers unique benefits and rewards through points earning and redemption with over 1,000 curated travel and lifestyle products, the programme combines exclusive offers, benefits and packages both from PPG’s services and non-PPG affiliate networks.
Dr. Rafael Echevarne, general director of ACI-LAC, expressed his satisfaction with the work done by the organization to attract commercial partners that generate value for the airport industry. “We are convinced that the experience of Plaza Premium Group as a provider of hospitality services and facilities for airports will be a very valuable contribution to the development of the airport customer experience in Latin America and the Caribbean, and we are very happy to have it among our partners”.
Bora Isbulan, Deputy CEO at Plaza Premium Group showed how delighted they are to become an ACI-LAC World Business Partner member. He stated that “Being part of the ACI airport community in the region allows us to strengthen our presence in LATAM. Furthermore, the partnership with ACI will help us focus on expanding our footprint regionally and globally with our award-winning airport experiences and the latest airport passenger service solutions. We look forward to connecting with industry members and the airport community by exploring new business opportunities and providing our expertise on airport hospitality”.
Globally, Plaza Premium Group provides airport hospitality solutions for airlines, alliances, and corporations. It has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” by TTG Asia magazine for 2018 and 2019.
Plaza Premium Group was successfully granted ISO 9001:2015 in 2020, proving the standard management in airport lounge services offered by the Group. Through constant innovation and striving to exceed travelers’ expectations of airport experiences, the group is growing exponentially across major international airports around the world.