Source: Southwest Airlines

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  • Free WiFi on Southwest allows Customers to browse, work, shop, stream, and socialize—all at 35,000 feet—thanks to T-Mobile

Southwest Airlines Co. and T-Mobile have announced a new partnership delivering free unlimited WiFi for all Rapid Rewards® Members beginning Oct. 24, 2025. This marks the first-ever collaboration between Southwest® and T-Mobile®, bringing together two brands dedicated to putting Customers first and keeping them connected on all Southwest flights—at no extra cost.

With more than 800 aircraft, Southwest will be the largest domestic airline to implement free WiFi on every flight this year. All Southwest Rapid Rewards Customers, regardless of their wireless provider, will be able to access free WiFi for the duration of their flight.

“We are focused on making sure our Customers have a great experience from the time they book a flight to the time they reach their destination,” said Tony RoachExecutive Vice President, Chief Customer & Brand Officer at Southwest Airlines. “We’re pleased to partner with T-Mobile to bring free WiFi to all Rapid Rewards Members. This is part of our ongoing commitment to elevate the cabin experience, with free WiFi being just one of the many enhancements Customers will see in the months ahead.”

“We’re teaming up with Southwest to make staying connected in the air easier for millions of travelers,” said Mike Katz, President of Marketing, Strategy and Products at T-Mobile. “We’re excited for Rapid Rewards Members to experience free in-flight WiFi from takeoff to landing – no strings, no surprises. It’s just one more way we’re helping make travel a little smoother.”

Since 2014, T-Mobile has led the industry in delivering free inflight connectivity to its customers. This new partnership with Southwest is a natural expansion to keep millions more travelers connected.

Southwest is focused on a seamless inflight WiFi experience. Recently, Southwest tested free fleetwide WiFi for Rapid Rewards Members and the results showed a strong Customer satisfaction score from those Customers who used free WiFi. Southwest is continuing to invest in the product to offer a reliable and well-performing experience.

Customers can sign up for a free Rapid Rewards account prior to their flight or while inflight to receive free WiFi.