United Added New Features to Award-Winning Mobile App Like Virtual Gate, Club Recommendation Tool and Real-Time Bag Tracker
Source: United Airlines United has launched new features to its award-winning mobile app to save customers even more time and further improve the overall travel experience on the world's largest airline*: 'Virtual Gate' gives customers real-time updates about which groups are boarding and a progress bar that shows how many people have boarded, eliminating the need to wait around the gate area. United Club 'closest and best' feature recommends nearby United Club locations based on proximity to travelers' gates and available capacity, with capacity insights initially offered at ORD and rolling out to additional airports in 2026. An upgraded mobile bag tracking feature includes a package-delivery-style tracker that shows real-time locations throughout the journey. Personalized updates include guidance on traveling [...]