Source: Southwest Airlines Southwest Airlines® has just ushered the beginning of a new chapter for as the airline introduces assigned and premium seating in response to Customer demand for more options, including Extra Legroom seating, Preferred seating, and Standard seating, along with a new group-based boarding process and elevated travel experience. As daylight swept across the seven time zones Southwest® serves this morning, the Company’s Employees began implementing changes across all flights while taking a moment to celebrate the sunset of open seating on a redeye flight from Honolulu to Los Angeles the night before. Below highlights the significant moments that marked this occasion: Tuesday, Jan. 27: First Assigned Seating Flight (1 of 2)  WN3575 from San Juan, Puerto Rico to Orlando, Florida (departed in tandem with flight 2 of 2, from [...]

Source: American Airlines The last 48 hours have been incredibly challenging for those flying through Winter Storm Fern, which continues to present travel challenges across the country. On behalf of everyone at American, I want to assure you it’s been all hands on deck to keep our operation moving. Five of our nine hubs have been significantly impacted by this large and disruptive storm. Our largest hub at Dallas Fort Worth International Airport (DFW), which touches a significant number of the flights we operate each day, was hit particularly hard with record-setting conditions. Fern is also impacting cities that don’t typically have the infrastructure in place to manage these conditions, which in turn has led to staffing issues as team [...]