Source: Department of Transportation The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of August for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 6.0% increase in air travel service complaints from July to August, and complaints are more than 320% above pre-pandemic levels. The previous report from July showed a 16.5% increase from June to July, and complaints were more than 260% above pre-pandemic levels. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. DOT remains committed to ensuring airline passengers are treated fairly and is concerned about recent flight cancellations and [...]

Source: ACI-LAC Zurich Airport Brazil Receives ACI Airport Carbon Accreditation The Airports Council International for Latin America and the Caribbean (ACI-LAC) reports that Florianópolis International Airport, Vitória International Airport, and Macaé Airport, operated by Zurich Airport Brazil, have just received the ACI Airport Carbon Accreditation, level 1 (Mapping). "The certification demonstrates our progress in sustainability, one of the company's pillars. It also encourages us to follow the path of planned actions to achieve increasingly relevant levels in the global commitment to the climate agenda," said Ricardo Gesse, CEO of Zurich Airport Brazil. ACI Airport Carbon Accreditation is the only globally approved carbon management certification program for airports. It independently assesses and recognizes airports' efforts to manage and reduce their carbon [...]

Source: ICAO Salvatore Sciacchitano was re-elected by acclamation yesterday for a second three-year term as President of the Council of the International Civil Aviation Organization (ICAO). “While the COVID-19 pandemic has dramatically impacted the Organization’s work, I take great pride in the fact that the priorities identified as part of my agenda for modernization have all been addressed with reasonable success,” Mr. Sciacchitano remarked in his acceptance address. “It is my firm belief that we must continue in this same direction in the next triennium in order to fully realize the modernization of our great Organization to the benefit of all Member States and the global aviation community.” “The Vision of ICAO is to ‘Achieve the sustainable growth of the [...]

Source: ACI World The Airports Council International (ACI) Africa/World Annual General Assembly, Conference, and Exhibition (WAGA)concluded with the approval of Resolutions that strengthen the sustainability and resilience of airports as key players in the aviation ecosystem. "Each year the Assembly considers Resolutions on key priorities for airport operators that reflect the concerns and interests of ACI members," said ACI World Director General Luis Felipe de Oliveira. "This year, the Assembly unanimously adopted Resolutions that will strengthen the sustainability and resilience of airports as essential players in the aviation ecosystem, and for the benefit of travellers and communities worldwide. These Resolutions will help airports deliver the long-term net zero carbon goal; restore economic equilibrium; support small, emerging, and regional airports; and, [...]