Southwest Airlines Launches New Groups Booking and Travel Management Experience
Source: Southwest Airlines Southwest brings an even better experience to Customers with innovative self-service tools and processes enabling efficient and a more seamless group booking and management experience Southwest Airlines Co. has unveiled Southwest Groups, a redefined booking and travel management tool for travel decision makers specializing in group travel. Southwest Groups aims to simplify complex and time-consuming processes by empowering the travel arranger with self-service tools to shop, book, place deposits, manage reservations including name changes, and download robust reporting dashboards. “Southwest Groups brings a new level of digital Hospitality and efficiencies to the industry in ways that have never been available to Southwest Customers,” said Aileen Furlong, Vice President of Sales at Southwest Airlines®. “Enhanced workflows empower travel [...]