Making LaGuardia the airport experience Delta customers deserve
Source: Delta Air Lines On the heels of the opening of Delta’s new Terminal C at New York’s LaGuardia Airport, E.V.P. and Chief Customer Experience Officer Allison Ausband shares what it’s been like watching Delta and LaGuardia transform together over the past nearly 40 years – and what this latest reinvention means for our customers I’ll never forget the first time I flew into LaGuardia Airport as a young flight attendant 37 years ago. Just like the city itself, the airport’s energy and magic was infectious. It was palpable. I remember how excited I was getting off the plane, standing in the terminal and thinking: I’m in New York City! When I started flying with Delta in 1985, I had the [...]