//AIRLINES

Making LaGuardia the airport experience Delta customers deserve

Source: Delta Air Lines On the heels of the opening of Delta’s new Terminal C at New York’s LaGuardia Airport, E.V.P. and Chief Customer Experience Officer Allison Ausband shares what it’s been like watching Delta and LaGuardia transform together over the past nearly 40 years – and what this latest reinvention means for our customers I’ll never forget the first time I flew into LaGuardia Airport as a young flight attendant 37 years ago. Just like the city itself, the airport’s energy and magic was infectious. It was palpable. I remember how excited I was getting off the plane, standing in the terminal and thinking: I’m in New York City! When I started flying with Delta in 1985, I had the [...]

2022-07-08T14:45:32+03:00July 8th, 2022|AIRLINES, AIRPORTS, News|

Iberia moves to London-Heathrow Terminal 3

Source: Iberia From 12 July, Iberia flights will be transferred from Heathrow T5 to T3 Check-in counters will be located in Zone C Business and Iberia Plus Oro and Platino passengers will enjoy access to the Galleries Club and First VIP lounges, both in Terminal 3  From 12 July, Iberia will move all its operations to London-Heathrow Airport’s Terminal 3, with the aim of improving both flight operations and customer service. All its flights will land and take off from this terminal, as well as those of its oneworld partner American Airlines. Meanwhile, most British Airways flights, including all flights to and from Spain, will operate from Heathrow’s T5. The new Iberia check-in area will be located in Zone C, where passengers can [...]

2022-07-07T17:53:31+03:00July 7th, 2022|AIRLINES, News|

René de Groot steps down as Chief Operating Officer of KLM

Source: KLM René de Groot was appointed COO in November 2014 and began his first term as a member of KLM’s statutory Board of Managing Directors in April 2015. He was reappointed in 2019, with his second term originally due to end in 2023. In addition to his role as COO, De Groot carries responsibility for KLM’s Air Operator Certificate in relation to the Dutch Civil Aviation Authority. He will also resign from this position effective 15 July. As a result of his departure, KLM’s Supervisory Board has initiated the procedure to find a successor. KLM hopes to be able to fill the vacancy at short notice. Safeguarding the responsibilities and tasks of the COO is assured within the organisation. [...]

2022-07-07T17:41:33+03:00July 7th, 2022|AIRLINES, News|

ITA Airways flies to the Maldives

Source: ITA Airways The India Ocean archipelago, known as one of the most distinctive tourist destinations around the world, will be more accessible to several countries throughout the Americas where the Italian carrier is already flying to The direct Rome Fiumicino-Malé flight is already on sale and it will become operative from December 17, 2022 to March 26, 2023 ITA Airways expands its intercontinental network with a new flight from Rome Fiumicino to Malé, Maldives. From now on, on all ITA Airways' sales channels, it will be possible to purchase tickets for the new direct flight from Rome to the Maldives. The flight will be operated from December 17 2022, until March 26 2023, the last return date from the [...]

2022-07-07T13:28:18+03:00July 7th, 2022|AIRLINES, News|

Volotea, the airline with largest reduction in c02 emissions in Europe, since 2019

Source: Volotea Data from IBA, the leading provider of market intelligence and consultancy services for the aviation industry, has revealed that Volotea has achieved the largest reduction in unit CO2 emissions amongst European short haul airlines since 2019. The Airline has reduced its CO2 emissions by 14.2% per available seat kilometre between 2019 and 2022 (end of May), which is the largest reduction in Europe on short-haul routes and the second highest in the world for major carriers. Committed to a more sustainable future in aviation since its beginning, Volotea has launched over 50 initiatives to reduce its fuel consumption, including the transition to a 100% Airbus A319-320 fleet. The change in the company's fleet has therefore made a major contribution to [...]

2022-07-07T13:47:52+03:00July 7th, 2022|AIRLINES, News|

SAS Traffic Figures – June 2022

Source: SAS Close to 2 million passengers traveled with SAS in June During June more than 1.9 million passengers traveled with SAS, an increase of approximately 220% compared to the same month last year. SAS’ capacity increased at the same time by approximately 150% compared with the same period last year. In comparison with last month, the total number of passengers increased with 7% and capacity was increased by 6%. The flown load factor for June was 80%, an improvement of 33 percentage points compared to June last year. “Overall ticket sales have been positive in June, even if the whole aviation ecosystem still faces challenges in the global ramp-up. The notice of strike from the SAS Scandinavia pilots’ unions [...]

2022-07-07T13:18:18+03:00July 7th, 2022|AIRLINES, News|

Iberia is the Second Airline in the World to Most Reduce its CO2 Emissions on Long-Haul Flights

Source: Iberia Since 2019 it reduced its emissions by 17%, according to a report by IBA Insight This improvement is driven by the renewal of its fleet -especially due to the addition of the new Airbus A350 for long-haul routes- and various operational and on-board weight reduction measures Iberia's sustainability strategy is based on four pillars to achieve the decarbonisation of the airline industry Iberia is the second airline in the world that has reduced its CO2 emissions the most on long-haul flights, according to the report by the independent aviation consultancy IBA, which monitors more than 65,000 aircraft and 35 million flights each year. According to the report, since 2019 Iberia has reduced its CO2 emissions by 17% per seat-kilometre on its long-haul [...]

2022-07-06T17:03:06+03:00July 6th, 2022|AIRLINES, News|

A message to SkyMiles members from CEO Ed Bastian: Committed To You

Source: Delta Air Lines CEO Ed Bastian recently sent the following email to SkyMiles members. The summer travel season is well underway, and I share the excitement of so many of you who are returning to the skies as restrictions lift and entire regions of the world reopen. At the same time, I know many of you may have experienced disruptions, sometimes significant, in your travels as we build our operation back from the depths of 2020 while accommodating a record level of demand. If you've encountered delays and cancellations recently, I apologize. We've spent years establishing Delta as the industry leader in reliability, and though the majority of our flights continue to operate on time, this level of disruption [...]

2022-07-06T16:50:57+03:00July 6th, 2022|AIRLINES, News|

Hawaiian Airlines Partners with Celebrity Dance Sensation Mark Kanemura to Launch The #RainbowRunwayChallenge

Source: Hawaiian Airlines Followers can join the challenge by creating their own #RainbowRunway walk for a chance to join Kanemura at Honolulu Pride Parade and Festival in October In honor of National Pride Month, Hawaiian Airlines tapped Hawaiʻi-born dance celebrity Mark Kanemura to kick off its #RainbowRunwayChallenge in a vibrant celebration of inclusivity and aloha. Coinciding with the debut of the airline’s new TikTok channel, followers are encouraged to create their own #RainbowRunwayChallenge dance or walk inspired by the video for a chance to win 160,000 HawaiianMiles, a five-night stay at the Royal Hawaiian Resort and a chance to join Kanemura as the guest of honor on Hawaiian’s Rainbow Runway float at the Honolulu Pride Parade and Festival on Oct. 15. “Dance is a universal language [...]

2022-07-06T17:48:06+03:00July 6th, 2022|AIRLINES, News|

Caribbean Airlines Launches Free Calls on its Mobile Application

Source: Caribbean Airlines Caribbean Airlines has launched free calls via its mobile app, giving customers an additional channel to reach the airline’s Reservations Sales and Service Call Centre. A “Call us Now” button located in the drop down menu of the Caribbean Airlines mobile app, will connect customers directly to the airline’s Reservations Call Centre where they can make and pay for bookings, and transact any other business facilitated by the call centre. “We are always looking to enhance our customer experience and having noted an increase in the use of our mobile app we added the call option as a free service to our customers. The new feature is convenient and will allow customers anywhere in the world to reach us quickly and [...]

2022-07-05T17:53:53+03:00July 5th, 2022|AIRLINES, News|