Source: TAP TAP Awards are back Awards included recipients in Brazil, Canada, Spain and the USA in several categories TAP has once again paid tribute to the travel agents who sold more tickets in the main markets in which the Company operates, resuming the TAP Awards, which were suspended during the pandemic. The TAP Awards ceremony took place at Quinta da Pimenteira in Lisbon and was attended by representatives of the Travel and Tourism sector in Portugal, Brazil, the United States, Africa and the main European markets. During the event, which was chaired by the CEO of TAP, Christine Ourmières-Widener, the TAP Awards were presented to the travel agents who stood out the most in the past year for their [...]

Source: SWISS She has been Senior Director Sales based in Madrid since 2019 – with responsibility initially for Spain and Portugal, but for all of Western Europe since May 2021 Swiss International Air Lines (SWISS) has appointed Julia Hillenbrand as its new Head of Brand Experience. She will take up her new duties in July 2022. In her new capacity Hillenbrand will be responsible, together with her team, for the entire SWISS brand and customer experience and for the overall strategic roadmap for all customer, product and marketing issues. She will report directly to SWISS Chief Commercial Officer Tamur Goudarzi Pour. Hillenbrand succeeds Caroline Drischel, who assumed her own new duties as Head of Corporate Responsibility within the Lufthansa Group [...]

Source: American Airlines The American Airlines mobile app can be used for more than just your mobile boarding pass. The app can also streamline your travel experience. Did you know you can add your bag to your reservation before you even get to the airport? What about finding your way around a new airport to make your connection? The app makes all this and more a breeze. Download the app from the App Store or Google Play store, then check out all the features.

Source: WestJet Five-year WestJetter, Derrick Polakoff, Chief Guest Solutions Specialist, Operations Control Centre (OCC) is one of 16, President’s Award winners from 2021. Known amongst his leaders and peers as a champion of WestJet’s values, Derrick goes above and beyond in everything he does to create a positive and productive workspace for everyone he works with. During the pandemic while WestJet’s operations slowed down, Derrick did not. Taking it upon himself to develop apps and workflows to automate and improve guest solutions, tasks, processes and communications, Derrick changed the future of OCC processes and communication in a significant way. WestJet has come out of the pandemic more efficient because of Derrick’s voluntary and exemplary efforts. On sharing something important with WestJet's clients [...]

Source: United Airlines Proposed nonstop flights from Washington Dulles to Cape Town will create a long-overdue, direct route supporting critical diplomatic and thriving economic ties between the legislative capitals Washington D.C. to Cape Town is the most in-demand route between the U.S. and South Africa without nonstop service United Airlines announced today it has filed an application with the U.S. Department of Transportation (DOT) for three weekly nonstop flights between Washington, D.C. and Cape Town, South Africa. If approved, United's flights will become the first nonstop service ever between Washington D.C. and South Africa's legislative capital, Cape Town. This long-overdue route will benefit important government-to-government connections and increase communication and commerce with a region that has strong cultural ties to South Africa. United's proposed service [...]

Source: MIA Brazilian low-cost carrier makes first U.S. return since the pandemic On May 17, Brazilian low-cost carrier GOL resumed service at Miami International Airport for the first time since the pandemic with the first of four weekly flights to Brasilia. GOL is using 176-seat Boeing 737 MAX aircraft for the new service, which will increase to daily service starting on July 4. GOL is currently the only airline at MIA with service to Brazil's capital city, and Miami and Orlando are GOL's only U.S. destinations. GOL last operated at MIA in early 2020 with service to Brasilia and Fortaleza. Founded in 2001, GOL operates approximately 700 flights per day with a fleet of 142 Boeing 737 aircraft. The Trip [...]

Source: American Airlines As summer travel season approaches, companies streamline operations and reimagine team member and traveler experiences with the Microsoft Cloud American Airlines and Microsoft Corp. are partnering to use technology to create better, more connected experiences for customers and American Airlines team members, supporting the robust operations of the world’s largest airline. As part of the partnership, American will use Microsoft Azure as its preferred cloud platform for its airline applications and key workloads, significantly accelerating its digital transformation and making Microsoft one of the airline’s largest technology partners. With travel and tourism this year expected to surpass pre-pandemic levels, the companies are preparing for a future where consumers expect their travel experience to mimic the rest of their [...]

Source: Southwest Airlines New fourth fare adds more flexibility and amplifies benefits of current fares Southwest Airlines Co. (NYSE: LUV) today announces the launch of Wanna Get Away Plus™, a new fare product that adds more flexibility, options, and rewards to the carrier’s fare lineup. Customers can now book a Wanna Get Away Plus fare for all travel on Southwest.com and the Southwest Airlines® app. “As travelers increasingly return to the sky, we know that added flexibility and greater choice is more important to our Customers than ever before,” said Jonathan Clarkson, Vice President of Marketing, Loyalty, & Products for Southwest Airlines. “With Wanna Get Away Plus, we’re thrilled to offer a new low-fare product that enhances Southwest’s fare lineup and provides more options [...]