Source: British Airways British Airways has partnered with Hidden Disabilities Sunflower to become the first UK airline to formally recognise the Sunflower Satisfaction among customers with accessibility needs has more than doubled following the airline’s investment in recent years in a number of initiatives, including a specialist customer care team for travellers who require additional assistance Increasing the awareness of non-visible disabilities supports the airline’s BA Better World programme, with its commitment to put diversity, inclusion and sustainability at its heart The Sunflower is recognised in the US and the U.K., amongst other countries around the world  British Airways has become the first UK airline to officially recognise the Hidden Disabilities Sunflower. Customers can choose to wear a Sunflower lanyard [...]

Source: TAP Seven flights a day as of March 28 More flights, great flexibility and extra comfort in the connections between Madeira and mainland Portugal Launch promotion with roundtrip flights for 59 euros TAP will launch the new Funchal - Lisbon Air Shuttle service, which already offers five daily flights in each direction, rising to seven flights a day from 28 March. With the new Funchal-Lisbon Air Shuttle, TAP is creating a new product that offers customers more frequent flights, greater flexibility in changing bookings on the same day and greater comfort, highlighting in this regard the access of Air Shuttle passengers to the fast track at Lisbon airport - an exclusive channel for accessing security control, which is quicker [...]

Source: Delta Air Lines As Delta begins to welcome record numbers of customers back on board, the airline has already started to transform travel in order to meet evolving customer expectations. Below, Delta's E.V.P. and Chief Customer Experience Officer Allison Ausband outlines what's on the horizon in the months ahead. Throughout an extraordinary and unpredictable two years, Delta has continued to innovate to meet evolving customer expectations. The holiday weekend marked the official start of the spring travel season, and we’re thrilled to be welcoming record numbers of customers back on board. Whether you never stopped traveling or you’re looking forward to snacking on Delta’s signature Biscoff cookies during your first flight back, you probably have questions about what you [...]

Source: Air Canada Air Canada reported its fourth quarter and full year 2021 financial results. Fourth quarter 2021 operating revenues of $2.731 billion, 30 per cent higher than in the third quarter of 2021, and over three times fourth quarter 2020 operating revenues Fourth quarter 2021 operating loss of $503 million compared to an operating loss of $1.003 billion in the fourth quarter of 2020 Fourth quarter 2021 EBITDA(1) (earnings before interest, taxes, depreciation, and amortization), excluding special items, of $22 million compared to negative EBITDA (excluding special items) of $728 million in the same quarter of 2020 Full year 2021 operating revenues of $6.400 billion compared to 2020 operating revenues of $5.833 billion Record cargo revenues in 2021 of $1.495 [...]

Source: United Airlines United Aviate Academy orders 25 new Cirrus TRAC SR20 aircraft - with the option to add 50 more - in response to the surge in flight school applications with more than 12,000 received so far United Aviate Academy aims to train as many as 5,000 new pilots by 2030, at least half of them women or people of color United Aviate Academy today announced that it aims to potentially quadruple the size of its fleet of training aircraft, in response to the surge of applications to the country's only flight school owned by a major airline. The Academy will add 25 new, state-of-the art Cirrus TRAC SR20 training aircraft to its current fleet of 25, with the option to [...]

Source: Hawwaiian Airlines Hawaiian Airlines employees represented by the International Association of Machinists and Aerospace Workers (IAM) Districts 141 and 142 have ratified tentative agreements reached with the airline last month. The five-year contracts provide wage increases and important work rule changes for nearly 1,000 employees in roles ranging from mechanics, line servicemen, aircraft appearance, and contract services, as well as more than 1,500 employees in cargo, central reservations control, crew scheduling, guest services, ramp, purchasing, record, and supply, among others. “We are grateful for the ratification of contracts that recognize the incredible contributions of our front-line teammates while helping our company continue to grow and thrive,” said Hawaiian Airlines President and CEO Peter Ingram. The IAM contract ratification comes [...]

Source: British Airways British Airways is launching a new, daytime flight from Newark Liberty International Airport to London Heathrow – its third daily flight from Newark to London, to support the return of business travel in 2022. The additional flight, which launches on 6 June, will depart at 7.55am from Newark - a convenient option for travellers wishing to spend an extra night in the New York area before departing on business or leisure, or for those travellers who wish to arrive in the evening in London to spend the night at home or their hotel. The flight will depart Heathrow at 7.10pm, also allowing travellers to spend the entire day in London before flying to Newark. The airline is [...]

Source: Delta Air Lines Delta is partnering with a former flight attendant to designate 16 February as International Black Aviation Professionals Day, celebrating diversity in the aviation industry. Delta is partnering with one of the company’s first Black flight attendants and members of Georgia’s congressional delegation to designate  Feb. 16 as International Black Aviation Professionals Day. Since retiring from Delta in 2006 after 35 years of service, Casey Grant has dedicated her time and efforts to recognize the contributions of Black aviation professionals and to encourage other Black Americans to pursue careers in the industry. With the help of Grant, Atlanta-area U.S. Reps. Nikema Williams and Lucy McBath, as well as U.S. Sen. Jon Ossoff of Georgia, will introduce a [...]

Source: LATAM LATAM Airlines Group reinforces its international connectivity by announcing that it will resume its passenger operations between Santiago, Auckland, and Sydney beginning March 29. Tickets are already available for sale on LATAM.com, with a frequency of three flights per week. “Throughout the pandemic, we have actively collaborated with authorities to safely move towards a revival of the travel industry. The resumption of routes to New Zealand and Australia is one more step on the way to a new normal. We will continue working toward greater international connectivity, always having the health and safety of our passengers and collaborators as a priority,” said Claudio Moro, Regional Marketing & Ecommerce Manager. According to the respective authorities, individuals who hold a [...]