Iberia launched ‘Háblalo’, an app to remove communication barriers
Source: Iberia As part of its accessibility strategy, the airline has teamed up with the startup ‘Háblalo’ to innovate the travel experience. The personalised version of ‘Háblalo Iberia’ has resources so that people with communication difficulties can interact during their travel experience with greater autonomy. The app can be downloaded free of charge from the Play Store (Android) and Apple Store (iOS) and does not require an internet connection to use it. The accessibility plan, a strategic project of the company, improves the experience of its customers with physical, visual, auditory and cognitive accessibility requirements in terms of mobility, safety, autonomy and comfort. Iberia continues to take steps to advance sustainability and innovation as strategic projects of the company. The [...]