Pieter Elbers, President and CEO of KLM: “The greatest lesson that this pandemic has taught us is the great resilience of the aviation industry”
By Jeff Peet, Managing Editor of ALA News, from Amsterdam. 1. What is the balance you can make after more than 8 years at KLM? It is now 8 years indeed at KLM as CEO and a total of 30 years in the company but these last 8 at the helm have three very distinct time-frames for KLM and me. The first one, between 2014 an 2019, was the lead-up to our 100th KLM anniversary so when I started on 2014 we set a goal. It was a very inspirational one about thriving and being an energetic company. That was the first period of my time here as CEO, with a KLM record number of passengers in 2019 of 35.1 [...]