Intermodal travel: safe and seamless door to door journeys beyond aviation
Source: SITA As travel becomes more connected and intermodal, having unified digital systems that simplify the passenger journey across land, sea and air will become increasingly important. Benoit Verbaere, Director of Business Development, Travel and Transportation at SITA, was requested to share his thoughts on the digital shift brought on by the COVID-19 pandemic and explain how te company is bringing its IT and expertise to the wider travel market. 1. As the pandemic reshaped travel, how do you see the state of the market right now? How does the landscape look from a recovery point of view? The pandemic didn't quash peoples' desire to travel. It has reshaped how they want to travel. Passengers have told us they want [...]