Southwest Airlines Ranks First in Economy Class Satisfaction by J.D. Power for Fourth Year in a Row
Source: Southwest Airlines Carrier also leads in six key study dimensions, including No. 1 Airline Staff and No. 1 in Level of Trust 1 Southwest Airlines Co. (NYSE: LUV) is recognized by J.D. Power as the Best Airline for Economy Class Customer Satisfaction 1 for the fourth consecutive year, highlighting the airline’s unwavering commitment to its Customers. Southwest Airlines® was named the Most Satisfying Economy Air Travel Experience in the J.D. Power 2025 North America Airline Satisfaction Study and No. 1 in Airline Staff and Level of Trust. “We’re honored to receive this ranking for a fourth year since it celebrates our Customer-friendly choices and our legendary Hospitality,” said Bob Jordan, President, Chief Executive Officer, and Vice Chairman of the Board of [...]