Air Canada Provides Update on its Operational Improvement Initiatives
Source: Air Canada Airline making progress restoring customer service to pre-pandemic norms Air Canada today provided the following update on its operational improvement initiatives implemented in response to the challenges the global airline industry has encountered emerging from the pandemic. "At Air Canada, we know how much our customers value travel and their reliance on us to transport them safely, comfortably and without disruption. This is always our goal and we share with them their disappointment that, coming out of the pandemic, the global industry faltered due to the unprecedented challenges of restarting after a two-year, virtual shutdown," said Michael Rousseau, President and Chief Executive of Air Canada. "Earlier this summer, I committed on behalf of everyone at Air Canada that [...]