Source: Caribbean Airlines Caribbean Airlines has launched free calls via its mobile app, giving customers an additional channel to reach the airline’s Reservations Sales and Service Call Centre. A “Call us Now” button located in the drop down menu of the Caribbean Airlines mobile app, will connect customers directly to the airline’s Reservations Call Centre where they can make and pay for bookings, and transact any other business facilitated by the call centre. “We are always looking to enhance our customer experience and having noted an increase in the use of our mobile app we added the call option as a free service to our customers. The new feature is convenient and will allow customers anywhere in the world to reach us quickly and [...]

Source: SAS Members of the SAS Scandinavia pilots’ unions have been called out on strike. The strike yields cancelations across the flight schedule and thousands of travelers are affected. Since the notice of conflict was delivered on June 9, mediation between the pilots’ unions and SAS has been held. The strike follows as a consequence of the parties having been unable to reach an agreement. SAS wishes to continue mediation to be able to reach an agreement and end the strike as soon as possible. “We deeply regret that our customers are affected by this strike, leading to delays and canceled flights. We know all our passengers have been longing for this summer holiday and have booked travels for themselves [...]

Source: Qatar Airways Cargo A one-of-a-kind Boeing 777 freighter took to the skies from Toulouse and arrived via Oslo at Qatar Airways Cargo’s hub in Doha last week, bearing a clear message for all staff, partners, and customers: it is thanks to its highly diverse group of employees, united in their dedication and professionalism, that Qatar Airways Cargo is the world’s number one cargo airline, today. The world’s leading cargo airline is truly Moved by People. The aircraft flew to Toulouse for its bespoke decoration earlier this month and now sports a striking livery showing the faces of a number of Qatar Airways Cargo employees adorned with the words “Moved by People” on each side of the plane. The freighter [...]

Source: TAP In 1922, it took over 60 hours of flying and eight stopovers for Gago Coutinho and Sacadura Cabral to complete the first South Atlantic Air Crossing, linking Lisbon and Rio de Janeiro. One hundred years later, TAP completed the same journey, but without stops, in around eight hours, and with a latest generation aircraft, the A330neo, which, in common with the first, only has the name: Santa Cruz. The name of the seaplane, a Fairey III, with which Gago Coutinho and Sacadura Cabral completed the South Atlantic Air Crossing, was painted on one of TAP's most modern aircraft, along with the Cross of Christ, and is flying with the Company throughout 2022, in tribute to this important conquest [...]

Source: Air France The aircraft, with registration number F-HZUJ, left the Airbus assembly line in Mirabel (Province of Quebec), Canada for Paris-Charles de Gaulle, where it will operate the company’s short and medium-haul flights 1 billion euros invested in fleet renewal each year to improve the company’s economic and environmental performance Air France continues to integrate latest-generation aircraft, with an improved economic and environmental performance, into its fleet. By 2030, these aircraft will make up 70% of the Air France fleet - compared to 7% today – thanks to an ambitious investment plan of one billion euros per year. The tenth A220-300 Today, the company has reached a symbolic milestone, with the arrival of its 10th Airbus A220-300, the latest jewel [...]

Source: KLM KLM Royal Dutch Airlines will be repaying the final portion of €277 million of the loans secured from the Dutch government and the banks in 2020. KLM borrowed a total of €942 million from the credit facility of €3.4 billion. This repayment means that two years on, KLM will have redeemed all the portions it used of the loan package received to deal with the Covid-19 crisis and to safeguard its future. Various factors including the departure of 6,000 KLM staff members, a sharp reduction in costs, the removal of travel restrictions and the rising demand for airline tickets made it possible for KLM to make two repayments earlier this year against the total loan amount of €942 [...]

Source: KLM His Majesty, King Willem-Alexander accorded KLM CEO Pieter Elbers the title of Commander in the Order of Orange-Nassau at his farewell reception because of his tireless efforts for KLM and the airline industry in the Netherlands. The royal decoration was presented to him by the Dutch Minister of Infrastructure and Water Management Mark Harbers. This memorable event took place during Pieter Elbers’ farewell reception in one of KLM’s hangars at Schiphol-East. Elbers received the decoration for his binding capacity and decisiveness. In the years following the crisis in 2008, he turned KLM into a financially healthy, vital and innovative airline of enormous national and international value thanks to its extensive network. In so doing, he has contributed positively [...]

Source: SWISS SWISS is to gradually lift its crisis response measures agreed in Switzerland early. The company’s restructuring has stabilized its financial position and a positive trend can be seen in the demand for air travel. Swiss International Air Lines (SWISS) is to gradually lift the measures agreed in Switzerland in response to the recent crisis early from 1 January 2023. The modalities for doing so will be finalized in collaboration with the company’s social partners over the next few weeks. The restructuring initiated in 2021 is having its effects, and has stabilized the company in financial terms. A further cause for confidence is the sizeable pent-up demand for air travel that is currently being experienced. As expected, travel volumes are still [...]

Source: Air France At the 2022 OnBoard Hospitality Awards* at the Aircraft Interiors Expo in Hamburg, Air France received the award for the Best Comfort Kit for Children and Babies and the Bronze Award for the Best Travel Cabin Concept for the design of its Airbus A220. First place for children's and babies' comfort kits Since February 2022, in all Air France long-haul cabins, young travellers aged 3 to 11 have been given a pretty "sorter" flight pouch in two colours: blue and light grey. With a postcard to colour in, a box of crayons, an activity book and a card game, this pouch contains a multitude of surprises to keep them entertained during their trip. This sorter is also [...]