Source: Iberia The airline and the former NBA superstar share values such as teamwork, passion, and the desire to excel, which will drive upcoming improvements at Iberia. The official announcement was made first to the media at the Espacio Iberia on Calle Velázquez, 37 and, later, at the airline's headquarters, with close to one hundred members of staff in attendance. The former basketball player has been Iberia's ambassador since 2016 and inspired the airline’s motto: "Every Day is the First Day". Iberia chose former NBA star Pau Gasol as advisor to the cultural change that the airline is embarking on after these two years of the Covid-19 pandemic. The former player will become a key figure in the narrative of cultural [...]

Source: KLM The first aircraft equipped with Premium Comfort Class will operate on routes to North America Passengers will be able to book Premium Comfort to a growing range of destinations from the end of the July 2022 At the 2022 Dutch Open, KLM Royal Dutch Airlines presented its new Premium Comfort Class, an intermediate cabin offering more space, luxury, service options, comfort and privacy than Economy Class, at lower prices than World Business Class. The new Premium Comfort Class allows KLM to more closely meet the needs and wishes of leisure and business travellers. Premium Comfort is an entirely new inflight class with its own cabin, offering a new type of seats as well as distinctive service and catering [...]

Source: Qatar Airways Qatar Airways is pleased with the judgement given by the High Court on 26 May 2022. We entered into this process to secure an expedited trial and early disclosure from Airbus that will give us an insight into the true nature of surface degradation affecting the A350s. We are extremely pleased to have secured these in today’s judgement. We will finally be able assess the cause of the damage to our aircraft and the expedited trial will provide a swift resolution of this unprecedented dispute. Qatar Airways remains committed to its collective mission to achieve “Excellence in everything that we do,” at all levels across our airline. Our commitment to the safety and security of our passengers [...]

Source: American Airlines Donald Jeremiah grew up drawing with his older siblings. Sitting around the kitchen table, they doodled and drew from scenes they saw every day. He later imparted that passion for drawing to his daughter, Kiana. In 2019, the family hobby turned into something they both could be proud of when the pair began using their time and talent for a greater good. While not working his day job as a fleet service clerk at Chicago O’Hare International Airport (ORD), Donald is the artist for a project called Portraits of a Soldier — a traveling exhibit of hand-drawn portraits of fallen servicemembers from Illinois. The program had been searching for a new artist to complete a backlog of portraits, and [...]

Source: Delta Air Lines The new, one-of-a-kind Travel Confidently MSP Education Center officially opened its doors on May 23. The facility will enhance the Navigating MSP program by providing flyers with sensory, physical or cognitive disabilities, those with fear of flying, and service dogs a place to experience and become familiar with an aircraft cabin in a serene setting. Customers participating in the Navigating MSP program at Minneapolis−Saint Paul International Airport can now take part in a unique, try-before-you-fly mock cabin experience, aimed to support travel equity through a new, innovative pre-flight experience and training facility. The new Travel Confidently MSP Education Center officially opened its doors on May 23, thanks to the donations, contributions and hard work of Delta [...]

Source: LATAM LATAM group began tests to incorporate the use of drones in the exterior inspection of aircraft fuselages, reducing the time of such process from 8 hours to only 40 minutes according to preliminary results. This technology will allow LATAM to achieve a more efficient and secure process. The tests consist of the drone automatically flying around the aircraft and taking up to 2,000 detailed photos of the entire fuselage, using artificial intelligence to identify potential damage and possible repairs required. Currently, the tests are being carried out in the Maintenance, Repair and Overhaul (MRO) facilities located in São Carlos, Brazil and it is expected that in the coming weeks they will be extended to the Maintenance Center in [...]

Source: Delta Air Lines Eric Phillips will lead a team focused on enhancing customer interactions with Delta’s digital tools and channels, including developing new and better capabilities on Delta.com and the Fly Delta app. Delta has named Eric Phillips S.V.P. and Chief Digital Officer as the airline continues to deliver more personalized, seamless, and premium experiences for customers through its digital channels. In the newly created role, Phillips will lead a matrixed team focused on enhancing customer interactions with Delta’s digital tools and channels, including developing new and better capabilities on Delta.com and the Fly Delta app to address customer needs before, during and after travel. He’ll partner with leaders across the enterprise to accelerate cross-functional initiatives and drive a multidisciplinary approach [...]

Source: Frontier Airlines From Cincinnati Ultra-low fare carrier Frontier Airlines restarts nonstop service from Cincinnati/Northern Kentucky International Airport to Raleigh-Durham and Philadelphia this week. To celebrate, the airline is offering fares as low as $69 on nonstop flights to Raleigh-Durham and $99 on nonstop flights to Philadelphia.* "We are excited to launch service from Cincinnati to Raleigh-Durham and Philadelphia," said Daniel Shurz, senior vice president of commercial, Frontier Airlines "With these two additional routes, we now offer nonstop flights to a total of 11 destinations from CVG, along with connecting options to a wide variety of cities across our network." "As travel demand continues to pick up, we are pleased Frontier is resuming service between CVG and these two markets [...]

Source: Avianca SmartAlerts provides personalized route and fare information reducing the time and hassle associated with finding the best travel fares. Avianca has announced today that it has become the first airline in South America to launch a comprehensive, concierge-style flight shopping tool.  Called SmartAlerts and launched in partnership with Atlanta-based tech company Volantio, this tool enables Avianca guests to input their desired routes and preferred travel dates and receive real time fare alerts without needing to check the site every day.  In under 4 months, the program has activated over 50,000 fare alerts for guests. “We are happy to deploy SmartAlerts and enhance our relationship with Volantio. SmartAlerts give us an opportunity to initiate a conversation with thousands of [...]

Source: WestJet WestJet today announced that WestJet flight dispatchers, represented by the Canadian Airline Dispatchers Association (CALDA), voted more than 90 per cent in favour of a 10-year agreement. This ratified agreement starts June 1, 2022 and expires on May 31, 2032. "As our industry continues to recover, this 10-year agreement will help the long-term sustainability of WestJet and demonstrates our commitment to our WestJetters, our guests and the communities we serve," said Diederik Pen, WestJet Executive Vice-President and Chief Operating Officer. "Our flight dispatchers exemplify true professionalism, dedication and help to ensure our operation runs smoothly day in and day out. The Canadian economy continues to transition from the challenges we faced during the pandemic. We welcome the ratification of the agreement and [...]