Source: Hawaiian Airlines Hawaiian Airlines signs long-term contract that includes reservations, departure control, data intelligence, and payment solutions Amadeus has been selected by Hawaiian Airlines as its next-generation technology partner. Implementation of the Amadeus Altéa PSS suite will begin in Q1 2022 with targeted completion in 2023. Altéa is at the heart of the Amadeus Airline Platform, an open technology platform built for innovation, agile collaboration, and simplified interactions that will equip Hawaiian Airlines with the best technology to deliver superior service to its customers. The airline will join a community of 200+ airlines around the world, shaping its operations and passenger experiences with leading technology from Amadeus. The Hawaiian Airlines and Amadeus partnership will enable Hawaiian Airlines to: Deliver a modern, [...]

Source: Delta Air Lines A combination of issues, including but not limited to inclement weather in some areas of the country and the impact of the omicron variant, are driving cancellations. Latest Update: 28 December 2021, 3pm EST Winter weather and conditions in the Pacific Northwest, Midwest and the omicron variant are continuing to hamper operations, with Delta expecting to cancel upwards of 250 of 4,133 scheduled mainline and Delta Connection flights on Tuesday. Delta will be offering eCredit vouchers to impacted customers for the delay in their travels. We apologize to customers for the delay in their travel plans. Delta people are continuing to work together around the clock to reroute and substitute aircraft and crews to get customers [...]

Source: Alaska Airlines Guidance for re-booking travel, accommodations and baggage claims Winter weather, displaced crew members and aircraft, and the continued impact of the omicron variant on staffing levels are converging to cause more canceled and delayed flights for Alaska Airlines this week. Today, 170 flights were canceled across Alaska’s network, with more cancellations and delays expected throughout the week. As we head into Wednesday and Thursday, we’re proactively thinning Seattle departures by about 20% to allow for the additional time it takes to deice aircraft, a requirement during winter weather. The weather in Seattle is impacting guests beyond the Pacific Northwest. We strongly urge flyers with non-essential travel scheduled before January 2, 2022, to consider changing their travel to a later date using our flexible travel policy. With more snow expected [...]

Source: Korean Air Korean Air has launched a full-scale digitalization of travel documents by introducing an e-Document system (e-DOC), becoming the first airline in the world to implement such an electronic document system. Customers will be able to fill out 23 types of documents, including pet transportation declaration, unaccompanied minor and health condition declaration forms, on their digital devices. In addition, information gathered upon reservation, such as email address, contact information and frequent flyer number, will automatically be reflected on the documents, further facilitating the document fill-out process. Data shared by customers will be safely managed in a secure server. Information stored in the server will be accessible in real time through dedicated terminals at domestic and overseas branches. Rapid [...]

Source: Sun Country Airlines The Minnesota-based carrier serves 17 destinations in Canada, Mexico, Central America and the Caribbean, in addition to a vast network within the USA Sun Country Airlines announced the appointment of Marion C. Blakey to its board of directors, effective December 17, 2021. “I am honored to introduce Marion Blakey as our newest board member,” said board chair David Siegel. “Marion is a proven leader and represents the highest level of expertise and leadership in our industry. I am confident in the diverse representation of backgrounds, perspectives and insight on our board and Marion is no exception.” Ms. Blakey currently serves as a non-executive director for several corporations and organizations, having retired from Rolls-Royce North America Inc. [...]

Source: Aeromexico The event was hosted by the Governor of Nuevo Leon, the Chief Executive Officer of Grupo Aeroportuario Centro Norte (OMA), and the airline's executives. The three weekly flights to Madrid are served by Boeing-787 Dreamliner aircraft. The Monterrey-Madrid route is in full operation operations connecting passengers and cargo directly from the capital of the State of Nuevo Leon with the Spanish capital city. As part of the celebration of this landmark moment for Monterrey and the region, the local authorities, together with Grupo Aeroportuario Centro Norte (OMA) and Aeromexico executives, cut the inaugural ribbon and performed the traditional aircraft water salute. This new route connects nonstop one of the most important cities in the country with the Old [...]

Source: Delta Air Lines The updated guidance allows more flexibility for Delta to schedule crews and employees to support a busy holiday travel season and a sustained return to travel by customers. Delta is working to implement new COVID-19 isolation guidance issued by the U.S. Centers for Disease Control and Prevention on Monday. Those recommendations shorten the recommended time for isolation from 10 days for people with COVID-19 to five days, if asymptomatic, followed by five days of wearing a mask when around others. The updated guidance allows more flexibility for Delta to schedule crews and employees to support a busy holiday travel season and a sustained return to travel by customers. “This is a safe, science-based and more practical approach based [...]

Source: Alaska Airlines (Last Updated 27 December 2021, 4pm PT) Residents across the Pacific Northwest who hoped for a white Christmas got their wish on Sunday as winter storms spread across the region, including Seattle. Snow and freezing weather continue to disrupt our operation at Seattle-Tacoma International Airport, our largest hub. On Monday, we had to unfortunately cancel 214 mainline and regional flights. With forecasts calling for bitter cold temperatures throughout the week and snow on Thursday more flights could be canceled throughout the next several days. “We’re deeply sorry to our guests for the delay in their holiday travel plans and are working hard to reposition aircraft and crews back to the West Coast to get everyone where they need to [...]

Source: JetBlue Airways U.S. Carrier Has Introduced Badly Needed Competition Between New York-JFK and London Heathrow and Substantially Lowered Premium Fares JetBlue  announced it is extending its transatlantic schedule for flights between New York’s John F. Kennedy International Airport (JFK) and London Heathrow Airport (LHR) through October 2022, with seats on sale beginning today. JetBlue was initially welcomed at Heathrow with temporary slots made available as entrenched, larger airlines reduced service during the pandemic. Since its successful transatlantic launch in August 2021, JetBlue has worked with the local authorities to ensure it can continue to shake up the route with much-needed competition. “The response on both sides of the Atlantic has been overwhelmingly positive, and it’s now widely recognized that losing [...]