Customers Honor American Airlines with APEX Five Star Rating for Fourth Consecutive Year
Source: American Airlines Customers have spoken, and American Airlines has won the prestigious Five Star rating in The APEX Official Airline Ratings™, Global Airline category for the fourth consecutive year. The award is based on customer feedback on their overall travel experience. Airline Passenger Experience Association (APEX) is a global nonprofit and one of the world’s largest international airline associations. “We are incredibly thankful for our customers and proud to be recognized for the fourth consecutive year with the Five Star rating,” said Clarissa Sebastian, Managing Director of Premium Customer Experience and Onboard Products. “The honor is a testament to the hard work of our team and the investment we’ve made in products and services that offer ease and enjoyment [...]