Source: Virgin Atlantic From 10 December, Virgin Atlantic customers at Los Angeles Airport (LAX) will enjoy a streamlined customer experience as the UK airline temporarily moves its full operation, including check in, into the Tom Bradley International Terminal (TBIT), from its usual home in Terminal 2. To support a better customer experience during ongoing construction work, Virgin Atlantic will relocate to the world-class TBIT (also known as Terminal B), which boasts excellent facilities and amenities, many of which can be found in the central "Great Hall" in Departures and in the West Gates, a beautifully designed interior featuring extensive use of natural light. As part of the terminal change, eligible customers will have access to the Star Alliance Lounge at [...]

Source: British Airways British Airways is working with leading British Sign Language interpreting service to trial new technology that will transform its customer experience for those who use British Sign Language Partnership announced on International Day of People with Disabilities New technology will remove barriers to communication, enabling customers who use British Sign Language to contact the airline using a video relay service Customers will be able to access a full range of travel services and assistance from the airline’s UK customer engagement centres British Airways has seen customer satisfaction more than double for travellers with accessibility needs following investment in recent years in a number of initiatives, including a specialist customer care team for travellers who require additional assistance [...]

Source: Volaris Volaris (the "Company") (NYSE: VLRS and BMV: VOLAR), the ultra-low-cost airline serving Mexico, the United States, Central and South America reports its November2021 preliminary traffic results. In November 2021, passenger demand (RPMs) in the domestic Mexican and international markets for Volaris increased 30.4% and 14.2%, respectively, as compared to November 2019. The Company capitalized on the strong market demand to add capacity (ASMs), both domestically (+29.9%) and internationally (+18.0%), while maintaining a high load factor (88.5%). In November 2021, Volaris transported 2.4 million passengers, 27% higher than the pre-pandemic levels. Commenting on November traffic figures, Volaris' President and CEO Enrique Beltranena said: "We continue to deploy the appropriate levels of capacity to match the solid demand in our [...]

Source: American American Airlines and Amadeus announced today that they will complete full end-to-end workflow integration of New Distribution Capability (NDC) technology for points of sale in North America by early 2022. Earlier this year, American was the first U.S. airline to complete a NDC integration with a Global Distribution System (GDS) by partnering with Amadeus for European points of sale. More travel advisors and corporations will soon have access through the Amadeus Travel Platform to American’s flights, ancillaries, and current and future elevated offers such as Main Plus, Corporate Experience, and Main Select, available only through NDC or aa.com. “We’re proud to be the first major U.S. airline to integrate with a GDS and look forward to completing full [...]

Source: United Airlines United Airlines Holdings, Inc. (UAL) announced today that Matthew Friend will join its Board of Directors. Friend, currently Executive Vice President and Chief Financial Officer of Nike, Inc., brings more than two decades of corporate finance and strategy experience to the airline’s Board. “As we emerge from the pandemic as a leader in the industry and stand ready to accelerate our business, United will benefit greatly from Matt’s deep financial acumen and stewardship of one of the leading consumer brands on the planet,” said United CEO Scott Kirby. “Plus, his years of global corporate experience will help inform our effort to continue to be a force for good across the country and around the world.” “Any time [...]

Source: Air  Canada Switch Health Rapid Antigen Test Kits can be delivered in Canada and taken from the comfort of your home or accommodation, one day prior to departure, test results in 15 minutes Revamped Air Canada Travel Ready Hub provides travellers with easy-to-understand COVID-19 travel requirements and answers to FAQ' Full vaccination required for air travel with proof of vaccination integrated into Air Canada app check-in experience Air Canada announces a series of improvements for customers to meet new U.S. government entry requirements. In partnership with Switch Health, a Canadian-based health care company, Air Canada confirms ample supply of antigen test kits available for purchase. The self-administered antigen test will allow customers to conveniently meet new U.S. government entry [...]

Source: Southwest Airlines Southwest Airlines Co.  announced Leadership changes and appointments within various departments of the Company. Operational Leadership Justin Jones is promoted to Senior Vice President Operational Strategy & Design, where he will lead the airline's modernization and operational improvements in this newly created role.Jones previously served as the Vice President Technical Operations Planning and Performance, where he was responsible for Contract Services, Heavy Maintenance Planning, Maintenance Reliability and Records, Training, Business Intelligence, Aircraft Appearance, and Strategic Planning for Technical Operations. Jones has held a variety of performance and strategy roles throughout the Company and started with Southwest in 2001 as a Revenue Management and Pricing Analyst. With this change, Angela Marano, currently Managing Director Business Transformation, is promoted to Vice President Business [...]

Source: Condor Germany's most popular leisure airline is significantly expanding its top position for Mallorca flights in summer 2022: Condor is increasing the number of flights to the Germans' favorite destination with more than 125 weekly connections to Palma de Mallorca. Mallorca flights from the airports of Nuremberg and Friedrichshafen as well as from Vienna are completely new in the portfolio. Condor flies to Mallorca up to five times a day from Frankfurt, Düsseldorf, Munich, Hamburg, Leipzig/Halle, Stuttgart, Nuremberg, Friedrichshafen, Zurich and Vienna. Travel with Condor can be booked with all German tour operators and in travel agencies, and flight tickets are available as usual at www.condor.com and by telephone. "The pent-up demand for vacation travel will be huge next [...]

Source: Condor The Condor Supervisory Board appointed Ralf Teckentrup as Chief Executive Officer (CEO) of Condor for another two years. Christian Schmitt will also remain in office as Chief Operating Officer (COO) and Accountable Manager. Christoph Debus, Chief Financial Officer (CFO), will leave the company at his own request at the end of February 2022 to take on new challenges. His successor as CFO will be decided later. Friedrich Andreae, Chairman of the Condor Supervisory Board: "With Ralf Teckentrup and Christian Schmitt, the company continues to have a strong leader for the long-term further development of Condor into the leading European vacation carrier. With a new majority owner, the modernization of the fleet and the expertise and experience of this [...]

Fuente: Frontier Airlines America’s Greenest Airline Offers Weekly Nonstop Flights to the West Indies Destination Low-fare carrier Frontier Airlines began weekly nonstop flights between Orlando International Airport (MCO) and V.C. Bird International Airport (ANU) in Antigua and Barbuda. The new service marks the only nonstop flight option between the two highly popular destinations. “We’re excited to begin the only nonstop flights between Orlando and Antigua and Barbuda today,” said Barry Biffle, president and CEO, Frontier Airlines. “Frontier’s expansion in the Caribbean, and now the West Indies region, highlights our epic international growth story throughout the past year, while maintaining the affordable fares that shape our ‘Low Fares Done Right’ strategy.” Antigua and Barbuda’s Minister of Tourism & Investment, The Honourable [...]