Air Canada Takes Action to Improve Experience for Customers with Disabilities
Source: Air Canada Multi-pronged strategy to improve boarding, secure mobility devices, enhance lift capability and simplify travel Air Canada to invest more resources in training and equipment Air Canada today announced a series of measures to reduce barriers and make travel simpler, more comfortable and consistently reliable for customers with disabilities. The actions being taken will accelerate Air Canada's Accessibility Plan 2023-26, a three-year strategy released in June, and are intended to reduce or eliminate major sources of dissatisfaction and trip disruption for customers with disabilities. "Air Canada recognizes the challenges customers with disabilities encounter when they fly and accepts its responsibility to provide convenient and consistent service so that flying with us becomes easier. Sometimes we do not meet [...]