MIA now offering accessibility lanes in Customs
Source: MIA Passengers with mobility issues can receive special queueing assistance Passengers with disabilities or limited mobility arriving at Miami International Airport from foreign destinations can now request special queueing assistance when traveling through the U.S. Customs and Border Protection (CBP) area. If a passenger does not request a wheelchair from their airline but still requires special queueing assistance in the Customs area, they can complete an accessibility lane request form at MIA’s website 48 hours in advance of their arrival. Once they arrive at Customs and provide their name to a Miami-Dade Aviation Department (MDAD) employee, they will be directed to the accessibility lane for CBP processing. Submittal of the request form provides access to the special assistance accessibility lane but [...]