Toronto Pearson makes significant progress on improving the airport experience for passengers
Source: Toronto Pearson International Airport Toronto Pearson provided an update on the airport’s operational progress and highlighted innovative programs and pilots aimed at improving the passenger experience. “These passenger flow improvements at Pearson are being augmented by new technologies, including the launch of YYZ Express which allows passengers to pre-book a spot in line for security screening,” said Deborah Flint, President and CEO, Greater Toronto Airports Authority. “Moreover, later this year, CATSA will pilot a trusted traveller initiative designed to make the security screening experience more convenient.” Key metric improvements Pearson continues to see improvements across several key performance metrics, a trend expected to continue or accelerate into the fall. The most recent data from the Canadian Air Transport Security [...]