Source: Schiphol Amsterdam Airport Schiphol has once again received the ‘Voice of the Customer’ recognition from Airports Council International (ACI). ACI, the global overarching organization of airport companies,  has granted the recognition of Schiphol's efforts over the past year to try to look after the interests of passengers in the best possible way This ACI recognition was created specifically within the context of COVID-19, to reflect changing expectations among passengers.  According to ACI, over the past year Amsterdam Airport Schiphol went to considerable lengths to ask passengers for their needs and expectations and use this information as input for further service improvements. The Voice of the Customer award underlines the considerable efforts Schiphol is making to respond to the continuous [...]

Source: MIA 91 percent of all flower imports for Valentine’s Day arriving at MIA Love is definitely in the air at Miami International Airport this week, when the busiest U.S. airport for flower imports expects an average of 300,000 flower stems to arrive daily before Valentine’s Day. From January 1 to February 15, MIA projects that a total of 1.4 billion flower stems will have landed for sweethearts across the country – a 17-percent increase over the same period in 2021. The surge in flower power follows a six-percent increase in imports at MIA during last year’s peak season compared to 2020. MIA receives 91 percent of all flowers imported to the U.S., primarily from South America, for a total [...]

Source: MIA At Miami-Dade County's Airport and Economic Development Committee meeting on August 8, J.D. Power formally presented Miami International Airport with its award for Best Mega Airport in North America for passenger satisfaction, according to the global organization's 2021 North America Airport Satisfaction Study SM. The annual J.D. Power study was based on surveys from U.S. or Canadian residents who traveled through at least one U.S. or Canadian airport from July 2020 through July 2021. The study measures overall traveler satisfaction with mega, large, and medium North American airports by examining six factors (in order of importance): terminal facilities; airport arrival/departure; baggage claim; security check; check-in/baggage check; and food, beverage, and retail. This year, MIA ranked highest among mega airports [...]

Source: Government of Canada As Canada works towards recovery from the COVID-19 pandemic, investments in our airport infrastructure continue to be crucial to maintain safety, security, and connectivity for travellers, workers, and communities. Government of Canada investments also help ensure Canada’s aviation industry is well positioned to recover from the impacts of the pandemic. Today, the Minister of Transport, the Honourable Omar Alghabra, and the Minister of Northern Affairs, Minister responsible for Prairies Economic Development Canada and Minister responsible for the Canadian Northern Economic Development Agency, the Honourable Daniel Vandal, announced $10.4 million in new funding to help the Edmonton International Airport recover from the effects of the COVID-19 pandemic and to support continued air services and important transportation infrastructure [...]

Source: LAX In February, work continues on a number of projects related to the LAX Automated People Mover (APM), including construction of the guideway over Sepulveda Boulevard and elevated pedestrian walkways that will connect new terminal vertical cores to stations throughout the Central Terminal Area (CTA). Work is also taking place on the APM train guideway and stations elsewhere along the 2.25-mile route, as well as terminal modernization and other projects in the CTA. Work will be paused on many projects between Feb. 10 and 15 due to heavier passenger volume expected for Super Bowl LVI. Temporary pedestrian walkways are in place in the construction zones on the Upper/Departures Level, reducing drop-off lane availability. Portions of Center Way are closed [...]

Source: MIA Miami International Airport handled 2.7 million tons of freight in 2021, shattering its previous record of 2.3 million tons in 2020 by 17 percent, for its second consecutive year of growth. International freight grew by 17 percent to 2.2 million tons, while domestic freight rose 15 percent to 500,000 tons. MIA continues to rank as the busiest airport in the U.S. and ninth busiest in the world for international freight.  MIA's sustained and robust upward trend in cargo volume spurred two major facility expansions that were completed in 2021. In November, DHL Express completed a $78-million renovation and expansion of its MIA hub. The investment, which includes a state-of-the-art, fully automated package sorting system, nearly doubled the facility's sorting capacity and [...]

Source: Vantage Airport Group Seasoned Airport Investor, Developer & Manager Looks Ahead to JFK Terminal 6 Redevelopment Vantage Airport Group, a global airport investor, developer, and manager, today marked a significant milestone in its $5.1 billion transformation of LaGuardia’s Terminal B, with the opening of the terminal’s second elevated pedestrian bridge, the final piece of the new terminal’s interior to debut and the project’s last major construction milestone. Connecting Terminal B’s western concourse to the Arrivals & Departures Hall, which opened in June 2020, the western skybridge spans 482 feet and offers passengers spectacular views of the Manhattan skyline. With this milestone, LaGuardia becomes the first airport in the world to feature dual skybridges above active taxiways. Design of the [...]