Airports of the future: Your first-hand look at robot mobile food ordering and gate delivery
Source: Fraport USA As travelers return to airports, airports are expanding their offerings of amenities that help make the terminal experience safe and stress-free. Topping the list of welcome and much-used new services are mobile food ordering programs that offer contactless ordering, payment, pick-up, or delivery. With the roll-out of OrderSEA, Seattle-Tacoma International Airport (SEA) is the latest airport to offer mobile food ordering with the option of airport-wide gate delivery. Runners from At Your Gate pick up the food and make the deliveries, sometimes with the aid of Gita, a two-wheeled cargo-carrying robot created by Piaggio Fast Forward, a Boston-area startup that is a subsidiary of Piaggio, the manufacturer of Vespa scooters. As it is at most other airports offering this service, [...]