Belo Horizonte International Airport is the first airport in Brazil to join an international customer experience management program
Source: ACI-LAC The Airports Council International in Latin America and the Caribbean (ACI-LAC) is pleased to inform that Belo Horizonte International Airport has just joined ASQ - Airport Service Quality, ACI's globally recognized program for providing member airports with tools to measure and improve passenger satisfaction, business performance and airport service quality. The Airport Service Quality program already has 348 airports in the world, 36 of which are in Latin America and the Caribbean Airports Council International in Latin America and the Caribbean (ACI-LAC) is pleased to announce that Belo Horizonte International Airport has joined ASQ - Airport Service Quality, the worldwide program that ACI offers to airports in order to measure and improve passenger satisfaction, business performance, and airport service [...]