Source: US DOT New system is user-friendly, streamlines complaint submission process The U.S. Department of Transportation (USDOT) recently launched a new, modernized web-based system for submitting and handling air travel service complaints as part of the Aviation Complaint, Enforcement, and Reporting System (ACERS). USDOT previously relied on an outdated consumer complaint application system developed in the 1990s to do this work. “I’m committed to making USDOT work better for the American people. By modernizing our technology and getting rid of outdated legacy systems, we can better serve the traveling public and maximize efficiencies,” said U.S. Secretary of Transportation Sean P. Duffy. Consumers can now quickly and easily file air travel service complaints, comments, and compliments through ACERS’s consumer portal at https://airconsumer.dot.gov/consumer/s/. [...]

Source: Airlines for America (A4A) Airlines for America (A4A) today announced that former New Hampshire Governor Chris Sununu will become the association’s President and CEO beginning September 9, assuming the role from Nick Calio after his 15 years of service. “I am honored to join Airlines for America during this critical moment for an aviation industry that supports over 10 million jobs and serves as a key economic driver in communities big and small across the country,” said incoming CEO Chris Sununu.“I look forward to working closely with our Board, President Trump and Secretary Duffy, Congress, and other aviation stakeholders to support the ongoing investment and overhaul of our air traffic control infrastructure. Strengthening and modernizing our system is vital [...]

Source: ALTA In June 2025, air traffic in Latin America and the Caribbean reached 38.3 million passengers, marking a 3.4% year-over-year increase, equivalent to 1.3 million additional travelers. This represents an acceleration of 0.8 percentage points compared to the growth recorded in May. The region’s overall performance was largely driven by LAC-based airlines, which, according to IATA’s latest report, posted the highest traffic growth globally in June (+7.9%)[1]. Trend holds: Brazil, Argentina and Peru continue to drive growth Brazil recorded its fourth consecutive month of all-time high domestic traffic. In June, 8.22 million passengers flew within the country, an increase of 11.2% compared to June 2024. Air travel remains the service category with the highest year-to-date deflation (–28% vs. 2024)[2]. [...]

Source: US DOT Plans provide blueprints for recruiting the best and brightest U.S. Transportation Secretary Sean P. Duffy released the FAA’s updated plans detailing how it will hire, train, and develop the best and the brightest air traffic controllers and aviation safety personnel. The plan accounts for ongoing innovation in our skies, including aircraft with innovative electric and hybrid systems, increased drone presence, growth in commercial space travel, and technology advancements such as artificial intelligence. By the numbers: Under the latest Air Traffic Controller Workforce Plan, the FAA anticipates hiring at least 8,900 new air traffic controllers through 2028, including 2,000 in 2025. The Aviation Safety Workforce Plan calls for hiring about 4,600 safety inspectors and engineers through 2034. “The [...]