Source: ACI-LAC Airports Council International Latin America and the Caribbean (ACI-LAC) is proud to announce notable improvements in passenger satisfaction across the region, as highlighted in the recently released ACI ASQ Barometer Annual 2024. According to the report, Latin America and the Caribbean ranked as the third region globally in terms of passenger satisfaction improvement, showing a rise from 4.19 in 2023 to 4.23 in 2024. This achievement reflects the region's ongoing dedication to elevating the overall travel experience. “Latin America and the Caribbean airports have shown resilience and dedication in adapting to post-pandemic demands,” said Dr. Rafael Echevarne, General Director at ACI-LAC. “Our region is committed to meeting evolving passenger expectations, especially in areas like convenience, well-being, and sustainability.” [...]

Source: ACI World The ASQ Awards are based on the most comprehensive and trusted global measurement program for airport experience Airports Council International (ACI) World, in partnership with travel technology company Amadeus, announces the winners of the highly anticipated 2024 ASQ Airport Experience Awards. These awards, celebrated as the benchmark for excellence in airport customer experience, are determined exclusively by passengers. The ASQ Awards are based on the aviation industry's most comprehensive and trusted global measurement program for airport experience. This unique program gathers real-time feedback from travellers through live surveys at airports worldwide. Its rigorous methodology ensures accurate representation of a diverse range of passenger experiences, making it the only survey that enables fair airport comparisons. VIEW the full [...]

Source: ALTA FL is a globally recognized company MRO company, providing base and line maintenance, engine repair services, technical training, continuous airworthiness and design engineering solutions, as well as parts trading, asset management and aerospace logistics services The Latin American and Caribbean Air Transport Association (ALTA) is pleased to welcome FL Technics as a new member. FL Technics is a globally recognized company providing aircraft Maintenance, Repair, and Overhaul (MRO) company, providing base and line maintenance, engine repair services, technical training, continuous airworthiness and design engineering solutions, as well as parts trading, asset management and aerospace logistics services, and has ambitious plans for expansion in the region. "FL Technics is a key player in the aviation sector and recognizes that [...]

Source: IATA   The International Air Transport Association (IATA) successfully concluded its inaugural World Data Symposium (WDS) with a broad consensus on three key priorities: To use data even more intensely to derive value: With improvements in artificial intelligence and predictive analytics, the contribution of aviation’s rich data collection will drive improvements in efficiency, passenger experience, and sustainability. The industry needs to work together to address the opportunity by establishing clear data ownership structures, investing in new solutions and attracting talent. To innovate by integrating technology solutions: Innovations such as cloud computing, automation, and digital identity are proving their value in improving efficiency while reducing costs. The industry needs to work together to modernize standards and optimize this potential by [...]

Source: Airlines for America Calio holds up a paper strip and floppy discs during the hearing to show the outdated technology air traffic controllers use  Airline Industry Leader Remarks Delivered During the House Transportation and Infrastructure Subcommittee Hearing Airlines for America (A4A) President and CEO Nicholas E. Calio today testified before the U.S. House of Representatives Transportation and Infrastructure (T&I) Aviation Subcommittee. Calio stressed that an emergency funding package is needed now to make the fundamental changes and investments necessary to correct the current shortcomings of the Federal Aviation Administration (FAA), including the air traffic controller (ATC) shortage and the FAA’s woefully outdated ATC technology. A4A has been sounding alarm bells about the state of the nation’s ATC system for [...]

Source: IATA The International Air Transport Association (IATA) announced that the 2025 World Cargo Symposium (WCS)will focus on digitalization, sustainability and safety/security as the key issues in helping the global air cargo industry as it adapts to unfolding geopolitical shifts. "Air cargo demonstrated its resilience in adapting to the post-pandemic world. In 2024, more cargo was transported by air than ever before. But the world is moving at an even faster pace with technological advancements, geopolitical shifts, evolving risks, and changing customer needs. At WCS in Dubai, we’ll collectively take stock of what’s next for air cargo, focusing on digitalization, sustainability, safety/security, and e-commerce. The growing demand for air cargo underscores its critical role," said Willie Walsh, IATA’s Director General. [...]