US DOT fines Mexico’s Volaris US$300,000 for unlawfully keeping hundreds of passengers on the tarmac for hours
Source: US DOT The U.S. Department of Transportation (DOT) today fined Volaris Airlines $300,000 for violating federal statutes and the Department’s rule prohibiting tarmac delays of four hours or more on international flights without providing passengers an opportunity to deplane. The airline was also ordered to cease and desist from future similar violations. “If an airline passenger is stranded on the tarmac for hours on end, they have the right to disembark from the plane—and we’re making sure airlines give passengers that opportunity,” said U.S. Transportation Secretary Pete Buttigieg. “This enforcement action reflects our ongoing commitment to protecting consumers and holding airlines accountable.” An extensive investigation by the Department’s Office of Aviation Consumer Protection (OACP) found that in 2021 and 2022, Volaris [...]