ACI World and Cirium partner on landmark data collaboration to strengthen world’s leading Airport Service Quality program
Source: ACI World Partnership solidifies ACI World's commitment to accuracy and reliability of customer experience data Airports Council International (ACI) World and Cirium, a global leader in aviation data analytics, begin a landmark collaboration to strengthen the Airport Service Quality (ASQ) program—the world's leading airport customer experience measurement and benchmarking program. The ASQ program's methodology is renowned for its robustness, ensuring the most accurate representation of airport traffic. In recognizing the critical role that flight databases play in the assessment of respondent sampling, Cirium will serve as the reference database for flights supporting the ASQ methodology—solidifying the ASQ program's commitment to accuracy and reliability. Cirium's core platform provides details on more than 35 million flights per year and covers 97% [...]