DOT to Propose Requirements for Airlines to Cover Expenses and Compensate Stranded Passengers
Source: US DOT For the first time in U.S. history, DOT initiates a rulemaking that would require airlines to compensate passengers and cover certain expenses for controllable delays and cancellations FlightRights.Gov, the newly-expanded DOT dashboard first launched last summer to hold airlines accountable to passengers, shows that few airlines currently provide any compensation for airline-caused delays or cancellations The U.S. Department of Transportation (DOT) today announced plans to launch a new rulemaking that is aimed at requiring airlines to provide compensation and cover expenses for amenities such as meals, hotels, and rebooking when airlines are responsible for stranding passengers. After a two-year DOT push to improve the passenger experience, the ten largest airlines guarantee meals and free rebooking on the [...]