Source: ACI-LAC Eurona, a Spanish company expert in connectivity services and solutions with more than 20 years of experience in the airport industry, becomes the new commercial partner of Airports Council International Latin America and the Caribbean. Rafael Echevarne, General Director of ACI-LAC commented "ACI-LAC's network of World Business Partners is growing rapidly, and we are pleased that EURONA has joined this network to contribute to the development of the airport industry in the region." Jose Miguel Garcia, Eurona's International B2B Director, expresses his enthusiasm for being part of ACI-LAC's network of commercial partners. He also comments that EURONA aims to multiply its presence in key airports in the region with its wifi solutions with this commercial alliance. Eurona currently has a [...]

Source: ICAO A new agreement between ICAO and the World Health Organization (WHO) will support the use of evidence-informed and risk-based approaches to international travel, both in the context of the COVID-19 pandemic and other potential public health emergencies. Signed by ICAO Secretary General Juan Carlos Salazar and WHO Director General Dr Tedros Adhanom Ghebreyesus, the agreement calls for the two United Nations bodies to further maintain and strengthen their cooperation on the provision of advice and assistance to Member States and industry stakeholders on policy and technical matters, in accordance with their respective mandates. “The WHO has been collaborating with ICAO on public health matters in civil aviation for decades, including in the context of its Collaborative Arrangement for the [...]

Source: ACI-LAC The Airports Council International in Latin America and the Caribbean (ACI-LAC) is pleased to inform that Belo Horizonte International Airport has just joined ASQ - Airport Service Quality, ACI's globally recognized program for providing member airports with tools to measure and improve passenger satisfaction, business performance and airport service quality. The Airport Service Quality program already has 348 airports in the world, 36 of which are in Latin America and the Caribbean Airports Council International in Latin America and the Caribbean (ACI-LAC) is pleased to announce that Belo Horizonte International Airport has joined ASQ - Airport Service Quality, the worldwide program that ACI offers to airports in order to measure and improve passenger satisfaction, business performance, and airport service [...]

Source: ACI World All parts of the ecosystem must work together for the benefit of passengers and the communities we serve In response to statements made at the 2022 Global Media Day of the International Air Transport Association (IATA) regarding airport charges, ACI World Director General Luis Felipe de Oliveira gave the following comments: "By its nature aviation relies on collaboration. All parts of the ecosystem—airports, airlines, ground handlers and other stakeholders—must work together for the benefit of passengers and the communities we serve. Attacking industry partners does not reflect the collaborative spirit the industry needs for the common goal of providing safe, reliable, and efficient air transport. "Like airlines and other areas of this ecosystem, airports are businesses too [...]

Source: IATA The International Air Transport Association (IATA) estimates that Sustainable Aviation Fuel (SAF) production will reach at least 300 million liters in 2022—a 200% increase on 2021 production of 100 million liters. More optimistic calculations estimate total production in 2022 could reach 450 million liters. Both scenarios position the SAF industry on the verge of an exponential capacity and production ramp-up toward an identified tipping point of 30 billion liters by 2030, with the right supporting policies. Airlines are committed to achieve net zero CO2 emissions by 2050 and see SAF as a key contributor. Current estimates expect SAF to account for 65% of the mitigation needed for this, requiring a production capacity of 450 billion liters annually in [...]

Source: IATA The International Air Transport Association (IATA) expects a return to profitability for the global airline industry in 2023 as airlines continue to cut losses stemming from the effects of the COVID-19 pandemic to their business in 2022. In 2023, airlines are expected to post a small net profit of $4.7 billion—a 0.6% net profit margin. It is the first profit since 2019 when industry net profits were $26.4 billion (3.1% net profit margin). In 2022, airline net losses are expected to be $6.9 billion (an improvement on the $9.7 billion loss for 2022 in IATA's June outlook). This is significantly better than losses of $42.0 billion and $137.7 billion that were realized in 2021 and 2020 respectively. "Resilience [...]

Source: IATA The International Air Transport Association (IATA) has developed industry standards which will bring the aim of having travelers arrive at airports ready-to-fly one step closer to reality. The newly released Recommended Practice on Digitalization of Admissibility will enable travelers to digitally prove admissibility to an international destination, avoiding a stop at the check-in desk or boarding gate for document checks.   Under the One ID initiative airlines are working with IATA to digitalize the passenger experience at airports with contactless biometric-enabled processes. Programs are already in use in various airports enabling travelers to move through airport processes such as boarding without producing paper documentation because their boarding pass is linked to a biometric identifier. But in many cases travelers would [...]

Source: US DOT The U.S. Department of Transportation released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of September 2022 and 3rd quarter 2022 numbers (nine months data) for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 15.6% decrease in air travel service complaints from August to September; however, complaints are more than 380% above pre-pandemic levels in September 2019. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. DOT remains committed to ensuring airline passengers are treated fairly and is concerned about recent flight cancellations and flight disruptions. During the summer, the Department rolled out a new airline customer [...]