More Than $600 Million in Refunds Returned to Airline Passengers Under DOT Rules Backed by New Enforcement Actions Issued Today
Source: US DOT Among fines assessed today are Aeromexico ($13.6 million in required refunds paid and a $900,000 penalty), Avianca ($76.8 million in required refunds paid and a $750,000 penalty) and TAP Portugal ($126.5 million in required refunds paid and a $1.1 million penalty) The U.S. Department of Transportation (DOT) announced historic enforcement actions against six airlines, which collectively paid more than half a billion dollars to people who were owed a refund due to a canceled or significantly changed flight. These fines are part of DOT's ongoing work to ensure Americans receive the refunds they are owed from airlines. Since the beginning of the COVID-19 pandemic, DOT has received a flood of complaints from air travelers about airlines' failures [...]