Source: Spirit Airlines Guest satisfaction metric soars to the highest in company history following Spirit's transformation Spirit Airlines is marking more than three decades as one of the nation's greatest champions for affordable travel by celebrating with its Guests who know the value of choosing Spirit. "Many travelers know they can count on us for affordable fares, but Spirit's super fans know we offer so much more with an elevated Guest experience, premium options and great value," said Rana Ghosh, Senior Vice President and Chief Commercial Officer at Spirit Airlines. "Nearly a year after launching our major transformation, we're proud to see our enhancements are resonating with our Guests." Spirit's net promoter score (NPS), which measures Guests' likelihood to recommend [...]

Source: Southwest Airlines Southwest Airlines Co. celebrated the grand opening of its expanded Cargo facility at the Denver International Airport (DEN) today, marking a milestone in the airline’s continued commitment to invest in infrastructure that supports its growing operations at the airport. The nearly 30,000 square foot warehouse brings a new level of Hospitality to Southwest Airlines® Denver-area Cargo Customers, with six loading docks enabling the Southwest Team to serve multiple Customers at the same time, large storage areas throughout the facility, and twice the amount of cooler space than previously available for refrigerated products. “The new Southwest Airlines Cargo facility at Denver International Airport exemplifies our commitment to serve our Customers in the Denver region and beyond,” said Brian [...]

Source: Aeroméxico Grupo Aeroméxico has published its 2024 Sustainability Report, marking a milestone year as the airline celebrates 90 years of operation. The report outlines the company’s progress made on its path to 2050, guided by three fundamental pillars: World (environmental), People (social), and Extraordinary Business (governance). Key highlights from the 2024 report include: Expansion and operational leadership Aeromexico was recognized as the most punctual global airline in 2024 by the consulting firm Cirium, operating more than 195 thousand flights representing 99.89% of its scheduled services, 86.7% arriving on time. The company also recorded a 15% expansion in its international network thanks to the resumption of operations to Seoul, increased frequencies to Europe, and the opening of 27 new routes [...]

Source: Caribbean Airlines Caribbean Airlines extends its sincere and unreserved apology for an error in a recent advertisement published in its magazine, which inadvertently featured an incomplete map of Guyana. The airline recognises 83,000 square miles to be the map of Guyana and deeply regrets what occurred and understands the concern it has caused, particularly among its valued Guyanese customers and stakeholders. Caribbean Airlines holds the highest regard for the sovereignty and territorial integrity of all nations it serves, and fully recognizes the significance of national symbols, including maps, to the people of Guyana. This error was entirely unintentional and does not reflect the views or values of the company. Caribbean Airlines is a proud regional airline, and is firmly [...]