ACI World and the world’s busiest airport unite to elevate customer and employee experience in aviation
Source: ACI World ACI World Customer Experience Summit and Exhibition kicks off in Atlanta Airports Council International (ACI) World today opens the annual ACI World Customer Experience Summit and Exhibition in Atlanta, the global hub for air travel. This year's event is hosted by Hartsfield-Jackson Atlanta International Airport (ATL), the world's busiest airport with nearly 105 million passengers in 2023. The premier airport event dedicated to customer and employee experience brings together over 600 international delegates from 65+ countries, including government officials, travel agencies, and senior executives from the airport and aviation sectors. With the theme, "The Airport and Beyond: All for the Travel Journey," the summit dives into the ever-evolving travel ecosystem, focusing on the role of seamless interaction across [...]