2024 Year in Review: TSA highlights a banner year of record passenger volumes, customer service improvements and technology enhancements
Source: TSA Agency experiencing lowest attrition and highest retention rates in its entire history, touts largest screening workforce since the agency's inception The Transportation Security Administration (TSA) marked another successful year, making significant strides to improve security and safeguard transportation systems, accelerate action and commit to our people. TSA and its partners remain ahead of threats to transportation security through a vigilant workforce, continuing to deploy technology, and new processes that increase security effectiveness, efficiency and the customer experience. The agency has also seen vast improvement in employee morale, retention and recruitment. "Last year, we reached a historic milestone with the highest passenger volumes and the largest screening workforce in the agency's history – an achievement that reflects the dedication, [...]