Empowering Air Navigation Services: CANSO Standard of Excellence in Human Performance Management updated
Source: CANSO CANSO has published the latest edition of the Standard of Excellence in Human Performance Management (HPM). This major update reflects the culmination of five years of successful implementation and testing, as well as insights from a comprehensive post-COVID survey into organisational human performance programs. This updated framework provides air navigation service providers (ANSPs) with actionable guidance to assess, develop, and mature their human performance management programs. Unlike traditional approaches that often integrate human performance within safety management, this Standard emphasises the need for organisations to view human performance as a distinct, critical enabler of operational efficiency, adaptability, and resilience. “Air traffic management is undergoing a transformation with the introduction of new technologies, automation, and evolving airspace users,” said [...]