/News

U.S. Air Travel Consumer Report: January-May 2024 Airline Consumer Submissions Data

Source: US DOT The U.S. Department of Transportation (DOT) today released data on the submissions (complaints, inquiries, and opinions) it has received from consumers about air travel for January-May 2024.  The release of the submissions data in the Air Travel Consumer Report (ATCR) was delayed primarily because of the tens of thousands of complaints  received against airlines and ticket agents received by the Office of Aviation Consumer Protection (OACP) and the time needed to review and process these consumer complaints using the Department's outdated legacy consumer complaint application system. Over the past three years, complaints made up an average of 91% of consumer submissions.  The Department has been actively working on modernizing its system for handling consumer complaints with the [...]

2024-09-20T13:56:44+03:00September 20th, 2024|News, ORGANISATIONS|

Flybondi has been authorized to provide handling services to other airlines

Source: Flybondi Flybondi, the first low-cost airline in Argentina, has been authorized and certified by the Argentine Civil Aviation Administration (ANAC, for its acronym in Spanish) to provide handling services to other airlines. As a result, Flybondi has become the first Argentine airline authorized to provide this type of services to third parties. Baggage, cargo and ramp handling services entail ground handling operations for aircraft, including pushback procedures; aircraft marshalling; coordination and supervision of all operations relating to aircraft, both on the ramp, apron, and onboard the plane; deicing operations; transport of passengers via buses from the terminal to the aircraft; placement of passenger stairs for the boarding and disembarking of passengers; and handling services for loading and unloading baggage; [...]

2024-09-20T13:09:16+03:00September 20th, 2024|AIRLINES, News|

Asia Pacific nations commit to sustainable aviation future at landmark ministerial conference in New Delhi

Source: ICAO Asia Pacific nations have committed to a landmark shift towards sustainable aviation, enhanced safety and technological innovation in a unanimous declaration adopted at a high-level Ministerial conference in New Delhi. The Delhi Declaration, endorsed by 29 countries, sets ambitious targets for the future of air travel in one of the world's fastest-growing aviation markets. In this significant step towards shaping the future of aviation in the Asia Pacific region, Ministers and high-level officials gathered at the Second Asia Pacific Ministerial Conference on Civil Aviation in New Delhi. The Honorable Minister of Civil Aviation of India Shri Kinjarapu Rammohan Naidu was elected Chairperson of the conference while Honorable Deputy Prime Minister and Minister for Tourism and Civil Aviation of [...]

2024-09-20T09:11:19+03:00September 20th, 2024|AROUND THE WORLD, News, ORGANISATIONS|

ACI-LAC Welcomes Allen + Co Caribbean Inc. as New Business Partner, Strengthening Airport Emergency Solutions in the Caribbean

Source: ALTA Airports Council International Latin America and the Caribbean (ACI-LAC) is proud to announce the addition of Allen + Co Caribbean Inc. as a new business partner in its World Business Partner program. This collaboration strengthens ACI-LAC's focus on the continuous improvement of safety and emergency solutions at Caribbean airports, ensuring that the region is equipped with the best practices and equipment to respond to critical situations. "Joining the ACI World Business Partner program represents a significant step forward for Allen + Co Caribbean Inc. This partnership will not only enhance our ability to expand globally but also connect us directly with the Caribbean aviation market, where we can offer our world-class aviation emergency solutions. We look forward to [...]

2024-09-18T19:22:41+03:00September 18th, 2024|News, ORGANISATIONS|

The 16th ALTA Aviation Law Americas will explore regulatory challenges and opportunities for aviation in Latin America and the Caribbean

Source: ALTA There will be three Days of Intense Debate in Buenos Aires, Argentina The most important conference for the legal and financial aviation sector in Latin America and the Caribbean kicks off in Buenos Aires. The 16th edition of ALTA Aviation Law Americas will take place from September 18 to 20, 2024, in Buenos Aires. This event will bring together industry leaders, law firms, airlines, and regulatory experts to discuss the challenges and advancements shaping the aeropolitical landscape in the region. The conference, organized by the Latin American and Caribbean Air Transport Association (ALTA), provides a conducive environment for analyzing key topics such as regional integration, environmental challenges, taxation, and consumer protection. One of the main discussion points will [...]

2024-09-18T19:12:17+03:00September 18th, 2024|News, ORGANISATIONS|

Alaska Airlines completes acquisition of Hawaiian Airlines, expanding benefits and choice for travelers

Source: Hawaiian Airlines & Alaska Airlines Hawaiian Airlines has officially joined Alaska Airlines, marking the beginning of a partnership that will reshape the travel industry for years to come. In a first for a U.S. airline, we will maintain both beloved brands. While your experience with each airline remains the same for now, there's a lot to look forward to in the next 18 months. Summary: Enables guests to reach 141 destinations directly, including 29 international markets, and over 1,200 destinations globally through the oneworld Alliance and global partners. Maintains the distinct brands of Alaska Airlines and Hawaiian Airlines. Establishes Honolulu as its second largest hub. Beginning soon, provides HawaiianMiles members and Mileage Plan members with the ability to transfer [...]

2024-09-18T18:55:30+03:00September 18th, 2024|AIRLINES, News|

Technology is the Key to Unlocking the Passenger Experience of the Future

Source: SITA   Amid skyrocketing traffic, passengers look to digitalization to upgrade their travel experience, SITA 2024 Passenger IT Insights report finds In 2023, air travel soared, surpassing industry expectations. IATA predictions suggest that demand will only continue to grow, reaching 8 billion global passengers by 2040. Ensuring the passenger journey is smooth and efficient will be more important than ever for the industry to manage this growth. According to SITA's newly released 2024 Passenger IT Insights report, travelers see technology as the key, eagerly embracing innovations like mobile-enabled Digital Travel. Passengers already use their mobile devices as a remote control for the journey, with high adoption across key stages like booking, dwell time, and baggage collection. Taking this a [...]

2024-09-18T18:52:54+03:00September 18th, 2024|News, SUPPLIERS|

An NFL First: 49ers and United Airlines Launch SAF Pilot Project to Reduce Carbon Emissions from Air Travel

Source: United Airlines In joining United's Eco-Skies Alliance, the 49ers are the first NFL team to purchase sustainable aviation fuel (SAF) in an effort to reduce emissions United and the San Francisco 49ers announced today that the team has become the first in the NFL to purchase sustainable aviation fuel (SAF). As an initial step toward addressing emissions concerns, the team has purchased enough SAF to cover its game-related flying on United from San Francisco to Los Angeles this Sunday. SAF is an alternative to conventional jet fuel that can reduce greenhouse gas emissions by up to 85% on a lifecycle basis – from production to end use – because it is made from renewable materials rather than oil. United's [...]

2024-09-18T19:54:33+03:00September 18th, 2024|AIRLINES, News|

American Airlines flight attendants ratify new agreement

Source: American Airlines American Airlines flight attendants, represented by the Association of Professional Flight Attendants (APFA), today ratified a new collective bargaining agreement. The contract will deliver significant and immediate improvements in compensation, benefits and quality-of-life provisions.“It’s an exciting day for American's nearly 28,000 flight attendants and our entire airline,” said American’s CEO Robert Isom. “Reaching an agreement for our flight attendants has been a top priority, and today, we celebrate achieving this important milestone. Both the APFA and company negotiating teams had a shared mission of delivering an agreement our flight attendants have earned, and I greatly appreciate their work and relentless focus. “I want to personally thank APFA President Julie Hedrick for her leadership through these negotiations and [...]

2024-09-13T09:04:28+03:00September 13th, 2024|AIRLINES, News|

Air Canada Urges Federal Government to Direct Arbitration to Avert Disruption for Travellers

Source: Air Canada Binding arbitration called for if ALPA contract negotiations fail Progress on key issues after 100 days of bargaining, but ALPA refuses to moderate excessive compensation demands Airline finalizing contingency plans for orderly suspension of flying with potentially 110,000 customers' trips, tonnes of cargo disrupted each day Air Canada said that if the airline's contract negotiations with its pilot union fail, a government direction for binding arbitration will be necessary to avoid a major disruption of air travel that would upset the plans of 110,000 or more travellers a day and delay time-sensitive cargo shipments. There have now been 100 days of meetings in contract negotiations between the company and the Air Line Pilots Association (ALPA), which represents [...]

2024-09-13T09:02:37+03:00September 13th, 2024|AIRLINES, News|