Source: Avianca

  • This is the most important global recognition for airlines in health and hygiene matters.
  • In 2020, the airline implemented its BioCare program, which includes all biosafety protocols before, during and after a flight.

Avianca received the Diamond certification from APEX Health Safety (Airline Passenger Experience Association) powered by SimpliFlying, which established a global standard to assess hygiene and health protocols for airlines. Before granting the award, the airline’s biosafety measures implemented since it resumed operations in 2020 were audited to guarantee a safer journey for all passengers.

The ‘Diamond’ standard is the most relevant level granted to airlines who have shown how they prioritize their commitment to safer travel with optimal sanitary conditions. “The health and safety of our clients and staff are our priority. That is why receiving this certification fills us with pride and satisfaction as a clear recognition of the work we have endeavored in various areas to achieve protocols that make passengers feel comfortable and trust traveling in this new reality”, said Diego Pinto, Director of Safety, Health and Environment for Avianca.

As an APEX Five Star airline, Avianca’s commitment to customer wellness reached the highest level possible in APEX Health Safety powered by SimpliFlying with the hospital-grade Diamond status,” APEX CEO Dr. Joe Leader stayed.  “Passengers flying with Avianca can do so knowing that the airline passed our exhaustive COVID-19 safety review covering every stage of the customer’s flight journey.”

Avianca’s passengers can fly with our airline comfortably thanks to the hospital-grade sanitation measures being implemented”, said SimpliFlying’s Executive Director, Shashank Nigam. All of Avianca’s sanitation safety measures are building trust between the airline and its passengers”, he added.

APEX Health Safety and SimpliFlying established the industry standard for COVID-19 certification, centered on the customer through a program that provides scientific validation designed to encourage airlines to go beyond the requirements of different countries.