Source: TSA Requirements enhance cybersecurity resilience by focusing on performance-based measures Today, the Transportation Security Administration (TSA) issued a new cybersecurity amendment on an emergency basis to the security programs of certain TSA-regulated airport and aircraft operators, following similar measures announced in October 2022 for passenger and freight railroad carriers. This is part of the Department of Homeland Security's efforts to increase the cybersecurity resilience of U.S. critical infrastructure and follows extensive collaboration with aviation partners.   "Protecting our nation's transportation system is our highest priority and TSA will continue to work closely with industry stakeholders across all transportation modes to reduce cybersecurity risks and improve cyber resilience to support safe, secure and efficient travel," said TSA Administrator David Pekoske. "This amendment to [...]

Source: IATA The International Air Transport Association (IATA) called for urgent action to address the disjointed roll out of the EU’s new Pre-Loading Advance Cargo Information (PLACI) System. PLACI went live on 1 March 2023 despite12 European States not being ready and not having given definitive information about their timelines for readiness. As a result, there is a risk of exacerbating supply chain difficulties with custom clearance delays. Some of Europe’s biggest air cargo hub airports are located in the 12 states that are not PLACI ready: Austria, Belgium, Croatia, Denmark, Estonia, France, Greece, Luxemburg, the Netherlands, Poland, Romania, and Sweden. “The delayed implementation of PLACI in 12 European states must be urgently addressed. With supply chain difficulties already impacting [...]

Source: ACI World Awards based on leading global measurement and benchmarking program for airport experience Airports Council International (ACI) World, in partnership with travel technology company Amadeus, has today announced the winners of this year's Airport Service Quality (ASQ) Awards, recognizing the best airports for customer experience worldwide, as selected by passengers. The ASQ program is the world's leading airport customer experience measurement and benchmarking program. Compared to other programs in the aviation industry, it is based on live research via surveys gathered at the airport—direct from the traveller—rating their satisfaction on the day of travel. The surveys cover over 30 performance indicators across key elements of the passenger's airport experience such as ease of finding your way, check-in and shopping and [...]