Source: ACI World Airports Council International (ACI) World calls on regulators to support the economic sustainability of airports as social and economic engines of communities worldwide and for the benefit of the travelling public. The call to action supports the recent ACI World Resolution Restoring Economic Equilibrium that urges governments to acknowledge the changed risk profile of airports in some jurisdictions due to the pandemic and to provide regulatory support to restore economic equilibrium for unrecovered costs, either as financial compensation or through future airport charges. It also follows the recent outcomes of the Economic Commission of the International Civil Aviation Organization (ICAO) that recognized the need for the ongoing review of ICAO's Policies on Charges for Airports and Air Navigation Services (Doc [...]

Source: ACI-LAC TAV Operation Services, a subsidiary of TAV Airports Holding and ADP Group, the leading global airport and travel hospitality service providers becomes a new ACI-LAC World Business Partner. TAV Operation Services operates over 80 lounges in 19 countries and provides a variety of premium passenger services. In addition to offering premium and ancillary services, TAV Operation Services also offers loyalty platforms, meet-and-greets, and commercial area management. With a global brand architecture, the company represents Primeclass, TAV Passport, Tavport.com, LoungeMe, Airporteasy.com, and HelloSky Air Rooms. Rafael Echevarne, Director General of Airports Council International for Latin America and the Caribbean (ACI-LAC) expressed his enthusiasm to welcome TAV Operation Services as a new world business partner. We at ACI-LAC are looking [...]

Source: ALTA In 2023, a potential drop in demand for air transport services is foreseen, marked by the global economic recession and other factors During November 2022, Latin America and the Caribbean (LAC) remained the region with the best level of recovery in the world. Specifically, 29.2 million passengers were carried in the region, 97% of November 2019 passengers. Cumulatively, nearly 298 million passengers were carried from January to November, 9.9% below their 2019 levels. November's data reflect significant progress in the recovery path compared to October when 92% of 2019 levels were reached. LAC's figures exceed those of North America, which was at 92% of its 2019 levels, the Middle East at 88%, Europe at 81%, Africa at 80%, [...]

Source: US Department of Transportation The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of October 2022 for on-time performance, consumer complaints, mishandled baggage, and mishandled wheelchairs and scooters. There was a 12.0% decrease in air travel service complaints from September to October; however, complaints are more than 370% above pre-pandemic levels in October 2019. The ATCR is designed to assist consumers with information on the quality of services provided by airlines. DOT remains committed to ensuring airline passengers are treated fairly and is concerned about recent flight cancellations and flight disruptions. During the summer, the Department rolled out a new airline customer service dashboard to help travelers determine what [...]

Source: A4A The Federal Aviation Administration (FAA) has notified U.S. airlines through an ATC advisory that the FAA is experiencing a technology issue related to the Notice of Air Missions (NOTAM) system, which provides airlines with real time safety information for flight planning. This technology issue is causing significant operational delays across the National Airspace System. A4A is working with the FAA and awaiting further information regarding when these issues will be resolved. For real time updates related to any potential delays or cancellations caused by the FAA’s system disruptions, travelers should download their airline’s app, visit the carrier’s website and ensure their contact information is accurate on travel records.