Cabin Crew and their importance in commercial aviation
By Marianela Cartagena It was 2008, in Viña del Mar, Chile. I had been asked to give an interview at the request by a local newspaper, which was launching its first edition. I walked very confident with the support of my company, MCM Silva consultores -created in June 2005- and my brand new psychologist degree, obtained from the Diego Portales University in September 2003. All this after having worked seven years as a Flight Attendant and another ten years on the ground -the first six years, as secretary of the Operations Management Unit, another as secretary of the Presidency- and three years as head of the Training Department at Lan Chile Airlines. My answer to one of the questions I [...]