//AIRPORTS

New gates, new routes: Delta customers at LAX have more to enjoy

Source: Delta Air Lines Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5. Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5. “We continue to elevate the customer journey in Los Angeles, building loyalty through state-of-the-art infrastructure, robust network offerings, innovative technology and, of course, our award-winning customer service,” said Scott Santoro, Vice President of Global Sales. “LAX [...]

2022-10-04T18:08:57+03:00October 4th, 2022|AIRLINES, AIRPORTS, News|
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Scanning the complexity of native plants at MIA

Source: MIA Miami native Cristina Lei Rodriguez's artwork is now in full bloom No matter the month, it's springtime for passengers traveling near Miami International Airport's Gate D31 Gallery from now until next March, thanks to Miami artist Cristina Lei Rodriguez's colorful augmented assemblages of plant life. Her latest solo exhibition, The Sun Scans New Growth, features scans of South Florida flora created between 2020-2022 in her backyard studio, and a site-specific vinyl mural installation poetically titled Sultry Blossoms in a Periwinkle Sky (January 7, 2021, afternoon sessions), which sprawls one of the exhibition walls. In conjunction with the exhibition and near the Gate D31 Gallery, Rodriguez also created a large-scale, three-part window installation titled Nature Studies in Three Works, consisting of digital prints [...]

2022-10-04T17:46:03+03:00October 4th, 2022|AIRPORTS, News|
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FAA Begins Environmental Review for West Virginia International Yeager Airport Projects

Source: FAA Agency will hold three public meetings in early November The Federal Aviation Administration (FAA) is preparing a draft environmental review of airfield, safety and terminal improvements at the West Virginia International Yeager Airport (CRW). The agency will hold several public meetings on the draft Environmental Impact Statement for the projects, which are proposed by the Central West Virginia Regional Airport Authority (CWVRAA). The proposed projects include the shift and extension of Runway 5-23 and the parallel taxiway to improve the runway safety area to meet FAA design standards, and improvements to the terminal facilities. The proposed projects will address needed upgrades and support the existing and forecast aviation demand at the airport. The EIS will evaluate the potential environmental [...]

2022-09-30T17:57:12+03:00September 30th, 2022|AIRPORTS, News, ORGANISATIONS|
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MIA expands pre-scheduled TSA screening times

Source: MIA Free reservation service available for American Airlines passengers American Airlines passengers flying out of Miami International Airport can now schedule their TSA checkpoint screening time from 5 a.m. to 6 p.m. with MIA Reserve a free reservation service. During the six-month pilot program that began on September 15 with security technology firm Pangiam, software and consultancy company Copenhagen Optimization, secure identity platform CLEAR, and American Airlines, reserved screening times are available daily to American Airlines passengers at MIA's TSA Checkpoint 4.  Reservations are limited and can be scheduled up to 72 hours before a flight. It is recommended that passengers reserve their spot early to secure their preferred appointment time. Appointments are available up to 60 minutes before domestic flights and up [...]

2022-09-26T16:17:38+03:00September 26th, 2022|AIRLINES, AIRPORTS, News|
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Chicago’s O’Hare Becomes World’s Best-connected Airport For First Time Since 2016

Source: Chicago Department of Aviation Mayor Lori E. Lightfoot announced that O’Hare International Airport is the world’s most connected airport this year for the first time since 2016, according to Official Aviation Guide (OAG), the global authority on air service information. “Chicago is proud to have one of the world’s great airports, an economic driver for our region that connects Chicagoans to the world, and the world to Chicagoans,” said Mayor Lightfoot. “As we continue to make unprecedented investments in the airfield and terminal facilities at O’Hare, today’s news underscores the impact of this work, and the future potential for our hometown airport to support new jobs and opportunities for diverse residents from all 77 of our city’s community areas.” [...]

2022-09-23T14:59:40+03:00September 23rd, 2022|AIRPORTS, News|
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MIA wins global award for passenger experience innovation

Source: MIA Airport recognized by Future Travel Experience for biometrics project Miami International Airport was one of only three airports in the world to receive a Future Travel Experience (FTE) Airport Pioneer Award at the FTE Global 2022 Awards ceremony earlier this month in Las Vegas. The awards program recognizes the world's most pioneering airports and airlines for their outstanding efforts to transform the passenger experience and define the future of the air transport industry. Other airport winners were Edmonton International Airport and iGA Istanbul Airport.  MIA was awarded for its efforts to implement biometric boarding at more than 130 gates throughout the airport. When fully completed in 2023, MIA will be home to the largest implementation of biometric technology at any [...]

2022-09-21T14:30:57+03:00September 21st, 2022|AIRPORTS, News|
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MIA now offering pre-scheduled TSA screening times

Source: MIA Free reservation service available for American Airlines passengers American Airlines passengers flying out of Miami International Airport can now schedule their TSA checkpoint screening time with MIA Reserve, a free reservation service. During the six-month pilot program with security technology firm Pangiam and American Airlines, which began today, reserved screening times are available daily to American Airlines passengers at MIA's TSA Checkpoint 4 from 5 a.m. to 7 a.m. and from 1 p.m. to 3 p.m. Reservations are limited and can be scheduled up to 72 hours before a flight. It is recommended that passengers reserve their spot early to secure their preferred appointment time. Appointments are available up to 60 minutes before domestic flights and up to [...]

2022-09-16T17:39:13+03:00September 16th, 2022|AIRPORTS, News|
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Incheon Airport becomes world’s first to achieve highest level of Airport Customer Experience accreditation

Source: ACI Airport also announced as next host of ACI Customer Experience Global Summit At the Airports Council International (ACI) Customer Experience Global Summit today, ACI World announced the launch of the new highest level of its Airport Customer Experience Accreditation program, Level 5, with the Republic of Korea's Incheon Airport as the first airport in the world to achieve this top level of accreditation. ACI World's Airport Customer Experience (CX) Accreditation program is the first and currently the only CX accreditation in the airport industry which guides the airport ecosystem in becoming customer-centric and ultimately improving the overall airport experience. Participating airports take part in a comprehensive review and training process that includes stakeholder and employee engagement and staff development. Since [...]

2022-09-16T17:42:06+03:00September 16th, 2022|AIRPORTS, News, ORGANISATIONS|
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Aviation leaders gather at the premier global event on airport experience

Source: ACI World Airports Council International (ACI) World today kicked off the annual ACI Customer Experience Global Summit in Krakow, Poland, under the theme “Re/humanizing the airport experience.” The ACI Customer Experience Global Summit is the premier global event on airport experience and attracts more than 400 senior airport executives, civil aviation authority representatives, airport specialists, and related business executives. This year it included keynote speaker Steven Van Belleghem, a global thought leader and international best-selling author in the field of Customer Experience. Delegates were welcomed by ACI World Director General Luis Felipe de Oliveira, Host and President of the Board of Krakow Airport Radosław Włoszek, as well as the Polish Minister of Infrastructure Andrzej Adamczyk and Secretary of State, Ministry of [...]

2022-09-15T17:21:40+03:00September 15th, 2022|AIRPORTS, News, ORGANISATIONS|
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In less than a month, the Latin American airport industry’s main event will take place

Source: ACI-LAC In 2022, the ACI-LAC Annual Assembly Conference & Exhibition will take place in Buenos Aires, Argentina The Airports Council International of Latin America and the Caribbean (ACI-LAC) is holding the ACI-LAC Annual Conference and Exhibition, the main event for the airport market in the region, on October 3 and 4, 2022. This year, the meeting brings together leading authorities, Latin American executives and aviation experts to discuss the sustainable future of airports. Speakers will share experiences on how actions are being implemented to mitigate environmental impacts with the goal of reducing direct carbon emissions from airports to zero by 2050, according to the sectoral pact assumed by the industry, in line with the Paris Agreement and the recommendations [...]

2022-09-14T15:19:37+03:00September 14th, 2022|AIRPORTS, News, ORGANISATIONS|
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