United CEO Scott Kirby to employees: “You have come together to take care of our customers”
Source: United Airlines Last week's FAA directive to cut flights during the government shutdown, which we supported, came without much notice and our team sprang into action – by the end of the day Thursday we had already cut hundreds of flights scheduled for Friday, Saturday and Sunday. And many of you worked through the weekend as we planned additional cuts for this week. We acted quickly and strategically, while keeping safety a top priority. And we gave our customers as much notice and flexibility as possible knowing the circumstances were ever-changing. We decided early on to focus on doing what's right for customers and crews without worrying about the expense or short-term financial impact. That meant that United was [...]