ACI World reveals key trends shaping air travel in 2026
Source: ACI World ASQ 2026 Global Traveller Survey Report Global Traveller Survey uncovers rising demand for more human, personalised, and engaging airport experiences Airports Council International (ACI) World reveals key trends shaping air travel in 2026 with the launch of its latest Airport Service Quality (ASQ) Global Traveller Survey. The data shows rising demand for human-centred, personalized, and memorable airport experiences. This means moving beyond transactional interactions to create experiences that connect with passengers’ emotions, values, and well-being—reducing anxiety, building trust, and enhancing comfort throughout the journey. The sixth edition of ACI World’s flagship report draws on insights from 4,125 travellers across 30 countries. The report provides a global benchmark for understanding long-term shifts in traveller attitudes and behaviours—helping airports anticipate and [...]