WestJet updates cabin reconfiguration strategy to reflect feedback and guest data
Source: WestJet Airline will return to a prior seat pitch for economy cabins on recently reconfigured aircraft WestJet today announced it will change its cabin-configuration approach on the limited portion of its fleet where it densified seating. Following a review of operational data and feedback from guests and WestJetters, the airline will return to its prior standard seat pitch for economy cabins on these recently reconfigured aircraft by removing one row of seats. WestJet pioneered affordable travel in Canada through a low-cost airline model that was able to offer significantly lower fares to Canadians. Over the past three decades, WestJet has evolved to keep pace with affordability for Canadians, while expanding the airline's network and product offering. "WestJet tried seat pitches that are popular with many airlines around the globe [...]